Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

* Moved from Internet Explorer

* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-01-16T21:26:06+00:00

    Too soon. Just rebooted. Is there a file I can send.  Lots of error and info messages in event log. 

    1/16/2018 4:04:33

    The previous system shutdown at 3:21:01 PM on ‎1/‎16/‎2018 was unexpected.

    Was a normal shutdown with power off. Have noticed, before, that previous user is still active when I power on, use and then power off.

    4:03:57

    The last shutdown's success status was false. The last boot's success status was true.

    I noticed system does not always log off the previous user, even when a legit power off takes place.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-01-16T18:05:43+00:00

    Thank you for sharing with us this feedback. Please feel free to update us should anything come up again.

    Regards.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-01-16T03:36:59+00:00

    Only a couple of days, but since install  build 16299.192 it has not rebooted. It has been very unresponsive at time. I notice HPTouchpointanalytic was taking up some CPU time. Looked it up online and seems I'm not the only one with slow response. I uninstalled it and things are better now. Time will tell ...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-01-15T23:53:51+00:00

    crash-reboot just happened again after installing KB 405892 !!!

    History: With KB405892 installed System was Crash-rebooting at various times, Update history showed KB4056892 "Requires a restart to finish installing"  But never finished this even after cold or warm Boots had been preformed several times

    Reinstalled windows (keeping apps & Data) 7/1/18

    No problems

    12/1/18 installed KB4056892

    13/1/18 Crash-reboot started happening again!

    Hi,

    There could be a 3rd party software that is causing the issue for your device. We suggest doing a clean boot on your PC in order to properly isolate the concern. This should help eliminate software conflicts that occur when you install a program or an update. Please refer to this link:

    How to perform a clean boot in Windows.

    Let us know of any feedback.

    Regards.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-01-13T08:47:54+00:00

    crash-reboot just happened again after installing KB 405892 !!!

    History: With KB405892 installed System was Crash-rebooting at various times, Update history showed KB4056892 "Requires a restart to finish installing"  But never finished this even after cold or warm Boots had been preformed several times

    Reinstalled windows (keeping apps & Data) 7/1/18

    No problems

    12/1/18 installed KB4056892

    13/1/18 Crash-reboot started happening again!

    Was this answer helpful?

    0 comments