Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

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* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-23T15:22:59+00:00

    Been one week since I have had a reboot. Saying that, I will probably have one soon. All these problems have arisen since the 1709 update, but improved since 16299.192.

    An obvious change is, when someone logs out via shutdown or sign out, they disconnect but task manager shows them as still logged in but disconnected. It also shows some CPU usage and memory use for the signed out user. Not sure if it is associated with the reboot.

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  2. Anonymous
    2018-01-23T07:11:34+00:00

    https://1drv.ms/u/s!AnieQEuP0U9CgxN-U3ryMKSn5-Lv

    Hello Liezl,     Copy of system File just after Crash-Reboot @6:29 ish.

    Hope this is the required file? If not please get back to me.

    Trevor.

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  3. Anonymous
    2018-01-23T00:49:56+00:00

    Here is how to save the Event logs:

    1. Click Start, and point to Programs.
    2. Point to Administrative Tools, and then click Event Viewer.
    3. Right-click the appropriate log file (Application,**** Security,**** System,**** Directory Service, or**** File Replication Service).
    4. Click Save Log File As.
    5. Type a name for the file, and click Save.

    We'll wait for it.

    Regards.

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  4. Anonymous
    2018-01-19T10:18:20+00:00

    Hi, Sorry I'll need more instruction on what and how to " create a file for the logs " for inclusion on OneDrive?

    Thanks Trevor

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  5. Anonymous
    2018-01-19T02:13:39+00:00

    Kindly create a file for the logs and share it via OneDrive. Please check out this link for reference.

    Regards.

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