Windows 10 restarting at random times

Much like BuildTrev stated, This problem is not hardware related! It started after MICROSOFT Windows update 1709, as I and Buidtrev have reported. I will download the driver and reinstall it. Also, Downloading the OS to "This is to ensure that your drivers, firmware, and OS are all up-to-date. " I am not a fan of just updating for the sake of "just doing it" Obviously, updating Windows to  1709 was not a good decision. Also, I would think the dump would give you all the info for you to determine if my system is up to date.

Please keep working on the dump and see what 1709 did to cause users not to be completely logged out and cause these reboot. Since your mini-dump did not work or did not trigger, this problem will require deeper evaluation than "reloads"

Regards,

Tom

Thank you for keeping us posted. Based on the logs that you've just sent us, "0x0_dxgkrnl!dxgdbgtakesnapshot" is the faulting module which translates to your computer's display drivers. We advise that you download the latest drivers from your OEM website and install them manually on your computer.

Afterwards, an update on the OS is also best done. This is to ensure that your drivers, firmware, and OS are all up-to-date. You can download and install the latest Windows 10 update by downloading them from the Microsoft Update Catalog.

After updating all these three things and the issue still persists, then this would only mean that this issue is more of a hardware issue rather than a software one. That being said, it would be best to have your hardware diagnose the issue further by contacting the OEM support of your computer and have them troubleshoot the concern more thoroughly.

If you have further questions, please feel free to reply to this post.

Regards.

Just had a restart and a small dump was not created.

Any suggestions?

I am in the process of creating UCSLog dump.

https://1drv.ms/f/s!AqRMMjsjigz\_k0o1tlZI7-3BNmdI

These instructions for the small dump creation are not for manual creation, correct? It appears that the dump will be created the next time a reboot happens. Is that correct? I ask because, I followed the instructions and a dump file was not created. Plus, your instruction reference Windows 7 and I am running Windows 10

Sent to Kenny. I will try your approach now.

Kenny,

A reboot happened at 4:07PM 2/1/18. Here is the link to USCLogTool results.

https://1drv.ms/f/s!AqRMMjsjigz\_k0o1tlZI7-3BNmdI

Let me know if you need additional information.

Regards,

Tom