Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

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* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-12T17:43:30+00:00

    Previous Feedback reports appear to be on restart. These are  the last message before restart

    SYSTEM  11:48:13

    The operating system started at system time ‎2018‎-‎01‎-‎12T16:48:13.488805900Z.

    .

    .

    .

    Application  11:46:59

    svchost (7688,G,50) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

    Application 11:45:31

    MicrosoftEdge (2004,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

    Application 11:43:10

    Successfully scheduled Software Protection service for re-start at 2117-12-19T16:43:10Z. Reason: RulesEngine.

    SYSTEM 11:42:46

    The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start

    Application 11:40:38

    Successfully scheduled Software Protection service for re-start at 2117-12-19T16:40:38Z. Reason: RulesEngine.

    SYSTEM 11:38:26

    The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

    SYSTEM 11:36:54

    An account was successfully logged on.

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  2. Anonymous
    2018-01-08T19:32:02+00:00

    Events Just before the crash:

    1:41:49 Volume C: (\Device\HarddiskVolume4) is healthy.  No action is needed.

    1:41:50 File System Filter 'FileCrypt' (10.0, ‎2013‎-‎05‎-‎08T07:49:03.000000000Z) has successfully loaded and registered with Filter Manager.

    1:41:50 File System Filter 'npsvctrig' (10.0, ‎2070‎-‎05‎-‎05T09:38:28.000000000Z) has successfully loaded and registered with Filter Manager.

    1:41:50 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

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  3. Anonymous
    2018-01-08T19:23:02+00:00

    Error info from Event Viewer/system:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    System

    Provider

    NameMicrosoft-Windows-Kernel-Power

    Guid331C3B3A-2005-44C2-AC5E-77220C37D6B4

    EventID41

    Version6

    Level             1

    Task63

    Opcode        0

    Keywords0x8000400000000002

    TimeCreated

    SystemTime2018-01-08T18:41:50.340405200Z

    EventRecordID4713

    Correlation

    Execution

    ProcessID                 4

    ThreadID                  8

    ChannelSystem

    ComputerPC

    Security

    UserIDS-1-5-18

    EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 4
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI true
    CheckpointStatus 0

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  4. Anonymous
    2018-01-02T21:36:59+00:00

    I have unchecked auto restart in Advanced settings. It still reboot and leave no error message. I've run DISM.exe and SFC with no errors reported. I have had Geek squad run diagnostics and it still is happening. I had noticed when the system is not being used (waiting for GeeekSquad to become available - 4 + hours New Years eve) it did not crash. I'll give safe mode a shot.

    Regards,

    Tom

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  5. Anonymous
    2018-01-01T10:45:09+00:00

    Hi,

    If you're having the same issue as the original poster, we suggest booting in safe mode as well and see if the same thing will happen. We'd like to know if you have tried any troubleshooting steps so far. Try running Windows update troubleshooter as another workaround and see if it helps.

    Keep us in the loop with the result.

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