Windows 10
Ver 1709
OS Build 16299.125
Windows 10 restarting at random times
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Anonymous
I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10
* Moved from Internet Explorer
* Original title: Restarting
[Moved from: Windows / Windows 10 / Sleep and Power on/off]
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
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Anonymous
2018-01-13T02:48:30+00:00 -
Anonymous
2018-01-12T23:51:53+00:00 Hi,
May we know the current OS version that is installed on your PC? If the issue is persistent, kindly try to update it to the latest version which can be found from this link.
Kindly observe the PC after that and let us know of any feedback.
Regards.
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Anonymous
2018-01-12T17:43:30+00:00 Previous Feedback reports appear to be on restart. These are the last message before restart
SYSTEM 11:48:13
The operating system started at system time 2018-01-12T16:48:13.488805900Z.
.
.
.
Application 11:46:59
svchost (7688,G,50) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.
Application 11:45:31
MicrosoftEdge (2004,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.
Application 11:43:10
Successfully scheduled Software Protection service for re-start at 2117-12-19T16:43:10Z. Reason: RulesEngine.
SYSTEM 11:42:46
The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start
Application 11:40:38
Successfully scheduled Software Protection service for re-start at 2117-12-19T16:40:38Z. Reason: RulesEngine.
SYSTEM 11:38:26
The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.
SYSTEM 11:36:54
An account was successfully logged on.
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Anonymous
2018-01-08T19:32:02+00:00 Events Just before the crash:
1:41:49 Volume C: (\Device\HarddiskVolume4) is healthy. No action is needed.
1:41:50 File System Filter 'FileCrypt' (10.0, 2013-05-08T07:49:03.000000000Z) has successfully loaded and registered with Filter Manager.
1:41:50 File System Filter 'npsvctrig' (10.0, 2070-05-05T09:38:28.000000000Z) has successfully loaded and registered with Filter Manager.
1:41:50 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
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Anonymous
2018-01-08T19:23:02+00:00 Error info from Event Viewer/system:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
System
Provider
NameMicrosoft-Windows-Kernel-Power
Guid331C3B3A-2005-44C2-AC5E-77220C37D6B4
EventID41
Version6
Level 1
Task63
Opcode 0
Keywords0x8000400000000002
TimeCreated
SystemTime2018-01-08T18:41:50.340405200Z
EventRecordID4713
Correlation
Execution
ProcessID 4
ThreadID 8
ChannelSystem
ComputerPC
Security
UserIDS-1-5-18
EventData
BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 4 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI true CheckpointStatus 0