Windows 10 restarting at random times

Anonymous
2017-12-29T13:58:18+00:00

I can be working on computer during the day and then, for no reason, the thing just shuts off and then restarts. Windows 10

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* Original title: Restarting

[Moved from: Windows / Windows 10 / Sleep and Power on/off]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-03-19T21:20:16+00:00

    Hello Leizl,

    AMD offered a driver update on 3/10 and I have not had a reboot since.

    AMD Radeon Software **Crimson** Edition Beta

    I am still running on the Beta version.

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  2. Anonymous
    2018-02-21T14:50:07+00:00

    As mentioned in the previous reply, the dump pointed to "0x0_dxgkrnl!dxgdbgtakesnapshot" being the  faulting module which translates to your computer's display drivers. We suggest continuing to work with AMD and ask for the latest firmware for it. We need to make sure that it is the latest before we check out other things for step by step isolation of the concern.

    We're one with you in hoping for the speedy resolution of your concern.

    We're just here for any feedback.

    Regards.

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