It worked and the computer is running perfectly. But I have to spend a lot of time now trying to install all the apps and relate them to their data.
I have plenty of data on additional three hard drives.
Some apps are no longer able to work on the new Windows-10 that MS Rep installed a fresh.
1. The action by MS Lev-2 technician did, WORKED and I am using the repaired computer to send these replies. You may try it. But as I did, I first created a Backup of my C: drive, just in case what solution is suggested, does not work, then at least I can
Restore.
But as it becomes a totally new installation, it requires a big effort, depending on where you keep your data and the original installation media of its Apps.
2. I spend, in my case more than 20 hours doing that, after what she did to this computer. And I am still not finished yet.
In case you do not consider it as tedious repeat, here is an exact copy of what I posted.
As I complained to Microsoft On line Help, they connected me to a technician who could not solve the problem, the he said it has to go to someone higher and I have to agree on an appointment for them to
contact me which was on Monday between 8 and 10 Am. She called, and asked to create on the not affected Lap top a contact way for her to control my computer. I agreed and she installed a bootable file on a USB Memory 16 GB, which I later on attached to the
computer affected by that update and by the way ALL MY COMPUTERS have AMD X Chips.
As she went on my computers she discovered numerous "Defects" or "Mistakes" some during the time it was XP as mine developed from XP, to 7, to 8, to 8.a to current Windows-10.
She said the only solution is to reload Windows-10 from the USB memory and to create the computer afresh. Meaning that it will stay x86 (i.e.32 bit) and I am still struggling in the re-loading of the software
and some of the data she could not keep.
MY ADVICES:
1. It is not related to AMD-X chips.
2. It MIGHT BE (not necessarily so), to Windows-10 32 bit (X86).
- As per her action, you have to take the difficult job of Recreating your Windows-10, using a Bootable USB (8 GB or more) or DVD, best if developed on the affected computer as then it will have the same
License information as your existing computer (or you have to pay for a new Windows-10 license).
AGAIN, I REPEAT IT AS IT WAS MENTIONED WRONGLY ON THE FORUM, IT IS NOT BECAUSE OF AMD-X chips, but related to existing problems in your computer since early days you started using it and were not detected
before this most recent update in 2018.