Error Code: 0x80072f76 0x20017. Windows media creation tool.

Anonymous
2017-10-28T03:08:30+00:00

I've disabled the defender and other software for malware and virus protection and tried moving the executable to desktop and then launching it. I don't have an idea whats wrong with it! Any help is much appreciated.

[Moved from: Windows / Windows 8.1 / Windows update, recovery, & backup]

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-12-07T15:13:23+00:00

I was able to solve it on a 2016 Lenovo laptop by disabling antivirus until next reboot and pointing my DNSs to Google Ones.

Hope this helps someone else as well.

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  1. Anonymous
    2017-10-28T18:55:24+00:00

    It doesn't work for me. Help!

    Me neither. I tried changing the DNS to 8.8.8.8 and rebooting, and flushing the dns cache, but no luck. I've also tried this on several different machines, and they are giving the same error.

    It looks like lots of other users are experiencing a similar problem as it says "I have the same question (239)" above, but that was just 186 when I check a few hours ago...

    An alternative would be to download the windows 10 iso directly from this link;

    https://www.microsoft.com/en-gb/software-download/windows10ISO

    and then create a bootable USB stick using rufus from here;

    https://rufus.akeo.ie/

    (currently in the middle of a 4.4GB download of the iso!!!!! )

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  2. Anonymous
    2017-10-28T18:50:28+00:00

    It doesn't work for me. Help!

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  3. Anonymous
    2017-10-28T18:16:42+00:00

    Change your network properties to use goolgle DNS servers (8.8.8.8 and 8.8.4.4). It worked for me.

    Here's a nice tutorial on how to do it:

    https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

    I also changed IPv6 DNS servers to the google ones, but I think changing jsut the IPv4 ones solves this issue.

    I hope it also works for you.

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  4. Anonymous
    2017-10-28T13:17:01+00:00

    MS should test 100x before upload new software.

    shame on you MS

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