Error Code: 0x80072f76 0x20017. Windows media creation tool.

Anonymous
2017-10-28T03:08:30+00:00

I've disabled the defender and other software for malware and virus protection and tried moving the executable to desktop and then launching it. I don't have an idea whats wrong with it! Any help is much appreciated.

[Moved from: Windows / Windows 8.1 / Windows update, recovery, & backup]

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Anonymous
2017-12-07T15:13:23+00:00

I was able to solve it on a 2016 Lenovo laptop by disabling antivirus until next reboot and pointing my DNSs to Google Ones.

Hope this helps someone else as well.

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  1. Anonymous
    2017-10-28T21:27:22+00:00

    Hey, any chance this is a regional issue as numbers of people with this problem is not huge.

    I'm in Melbourne Australia - recently connected to new NBN netwok. Others???

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  2. Anonymous
    2017-10-28T20:58:19+00:00

    When i go to the link it automatically redirects me to https://www.microsoft.com/en-gb/software-download/windows10.

    No option for installing the iso file only. This is extremely frustrating, I wiped my laptop and need to reinstall windows and post it to a customer by monday. At this rate I won't be able to do that!!!

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  3. Anonymous
    2017-10-28T20:52:28+00:00

    I got this;

    https://imgur.com/a/C6SKU

    and it downloads a massive ISO file...

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  4. Anonymous
    2017-10-28T20:29:13+00:00

    It doesn't work for me. Help!

    Me neither. I tried changing the DNS to 8.8.8.8 and rebooting, and flushing the dns cache, but no luck. I've also tried this on several different machines, and they are giving the same error.

    It looks like lots of other users are experiencing a similar problem as it says "I have the same question (239)" above, but that was just 186 when I check a few hours ago...

    An alternative would be to download the windows 10 iso directly from this link;

    https://www.microsoft.com/en-gb/software-download/windows10ISO

    and then create a bootable USB stick using rufus from here;

    https://rufus.akeo.ie/

    (currently in the middle of a 4.4GB download of the iso!!!!! )

    how did you download the iso only? When i go to that link it downloads the media creation tool which doesnt work. Please help

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