Error Code: 0x80072f76 0x20017. Windows media creation tool.

Anonymous
2017-10-28T03:08:30+00:00

I've disabled the defender and other software for malware and virus protection and tried moving the executable to desktop and then launching it. I don't have an idea whats wrong with it! Any help is much appreciated.

[Moved from: Windows / Windows 8.1 / Windows update, recovery, & backup]

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-12-07T15:13:23+00:00

I was able to solve it on a 2016 Lenovo laptop by disabling antivirus until next reboot and pointing my DNSs to Google Ones.

Hope this helps someone else as well.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

73 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-10-29T20:12:33+00:00

    Hi, I have downloaded this media creation tool from Microsoft Edge browser, but still have this error message when I execute the program I am not sure why and what to do, I previously used this tool to download previous windows version and it does works OK, but not this time, I searched the community site and no solution yet, hope any one have the solution.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-10-29T16:57:25+00:00

    i downloaded de tool with chrome and THEN excecuted it, and get the error.

    the i read in a forum that i have to open the site with edge/explorer browser, procced to click the download button and choose "execute" not "save".

    It works perfect.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2017-10-29T11:26:07+00:00

    Awesome bro! It worked. Thanks a lot!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2017-10-29T10:38:06+00:00

    Workaround until issue fixed!!!

    Use edge and go into developer mode - F12

    Select Emulation tab and in device section choose a phone.

    Paste or type link below:-

    https://www.microsoft.com/en-us/software-download/windows10ISO/

    Note: Need to emulate phone otherwise you will be redirected to creation tool.

    This will give you an ISO image - better than nothing!!

    Cheers.

    Was this answer helpful?

    70+ people found this answer helpful.
    0 comments