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After updating to the Fall Creators' Update, Windows misses the first several keystrokes from my Microsoft Designer Bluetooth Keyboard. This occurs when after rebooting, first logging in or simply after the keyboard has been idle for a bit. The problem happens not only in Windows, but in all applications, too.
I have replaced the keyboard batteries and the problem persists.
I have tried another identical keyboard and the problem persists with that keyboard, too.
I have checked for driver updates, but Device Manager indicates that I have the latest drivers.
The problem did not happen before updating to the Fall Creators' Update.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank your for getting back to us, Dan. The reason why we need to use a different keyboard is for us to know if there is a compatibility issue between the new version of Windows 10 and your keyboard's driver. Please take note that you can use any keyboard. If you have an extra USB keyboard, we recommend that you use it so that we can properly isolate the issue.
Let us know how it goes after using a different keyboard.
As I previously noted, I have, indeed, used the Surface Book's own keyboard and it does NOT exhibit this problem.
If that is the case, it is possible that there may be a problem with the keyboard's driver. This can be be the reason why you're encountering missing keystrokes when using the Bluetooth keyboard. We recommend that you uninstall and re-install the driver to resolve the issue. Kindly access this article to know how to uninstall and re-install the driver. Since the keyboard that you're using is a Plug and Play device (Devices that will automatically install its driver when connected to the computer), please follow the steps under Uninstall a device and Reinstall a Plug and Play device. Please be careful in uninstalling the driver of the keyboard. Make sure that you're uninstalling the driver of the Bluetooth keyboard and not the built-in keyboard.
After following the steps found in the link, kindly share with us the outcome.
I turned off WiFi on my Surface Book. Issue still occurs. :(
You're right. what I wrote before is not true. The problem continues to occur even with the wireless card turned off.
