Windows 10 missing first keystrokes from Microsoft Designer Bluetooth Keyboard after Fall Creators' Update

Anonymous
2017-12-02T19:37:50+00:00

After updating to the Fall Creators' Update, Windows misses the first several keystrokes from my Microsoft Designer Bluetooth Keyboard. This occurs when after rebooting, first logging in or simply after the keyboard has been idle for a bit.  The problem happens not only in Windows, but in all applications, too.

I have replaced the keyboard batteries and the problem persists.

I have tried another identical keyboard and the problem persists with that keyboard, too.

I have checked for driver updates, but Device Manager indicates that I have the latest drivers.

The problem did not happen before updating to the Fall Creators' Update.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2017-12-13T03:45:44+00:00

    Hi Dan,

    If the issue persists even after re-installing and updating the Bluetooth keyboard's driver, we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    For more information on Feedback Hub, see our support article(link: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app).

    In order to submit new feedback, please follow these steps:

    1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app.
    2. Navigate to Feedback in the left menu, then press + Add new feedback.
    3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
    4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
    5. Once you’ve completed the form and monitoring, click Submit.
    6. Click Continue using Feedback Hub.
    7. Click My feedback at the top, then find the item you submitted (it may take a while to appear).
    8. Open the item you submitted, then click Share.
    9. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/ link>).

    If you have other concerns, don't hesitate to get back to us.

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  2. Anonymous
    2017-12-12T22:26:48+00:00

    I am having the same irritating issues, both at home with a Surface Book and at work with a Dell Precision, both use Microsoft Bluetooth Designer Keyboards and Mouses and W10, both work fine with their built-in keyboards and both miss the first few keystrokes from the BT keyboards every time focus changes, or after a short delay. Both BT radios have been set to NOT disconnect. All drivers are up-to-date on both machines and both worked properly up until the Fall Updates from W10.

    It is difficult to see what can be to blame other than a defect introduced by MS so they need to fix as matter of urgency please.

    Thanks.

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  3. Anonymous
    2017-12-12T19:30:49+00:00

    I have problems with the Microsoft Designer mouse, too.  Frequently lagging, jerky movement - almost like moving through molasses.  The mouse also intermittently (maybe once a day) drops offline completely, requiring me to power-cycle the mouse to get it back online.

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  4. Anonymous
    2017-12-12T19:28:19+00:00

    Per your instructions, I have uninstalled and reinstalled the keyboard drivers.  However, the problem persists after reinstalling the drivers.

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  5. Anonymous
    2017-12-12T01:25:16+00:00

    Hi Evin,

    If you're still experiencing the Bluetooth keyboard issue even after re-installing the keyboard's driver, there is a possibility that we may need to update the version of the Bluetooth driver. This the reason why we also want you and other community members to use another Bluetooth keyboard for us to isolate if the issue is with the specific Bluetooth keyboard or with every Bluetooth keyboard. If you do not have a spare or extra Bluetooth keyboard, we recommend updating the driver of your computer's Bluetooth to resolve the issue.

    Kindly tell us if you can use your keyboard normally after updating the Bluetooth driver.

    I have already tried to update the driver, but Windows says the latest driver is installed.  The MICROSOFT DESIGNER KEYBOARD AND MOUSE is new hardware.  The FCU broke it, and Microsoft needs to fix it!

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