Windows 10 missing first keystrokes from Microsoft Designer Bluetooth Keyboard after Fall Creators' Update

Exactly the same problem here, Designer Keyboard missing keystrokes.  This time with an HP Laptop.  Worked perfectly, then Creators fall update and it all went a bit wrong.  I have colleagues with the same keyboard and different laptops, they all experience exactly the same issue when updating to Creators Fall edition.

Have tried different BT drivers, BIOS resets, re-pairing etc etc etc.  Not found any solution yet.

I have added an upvote to the problem previously logged in the Feedback Hub.  I did find that you need to click on the link, open feedback hub, log in, then go back to the link and click again to make it come up properly.

Just got an email from Microsoft “12 tips to refresh your PC for 2018” which contained the following:

		Meet the Windows 10 troubleshooters—from Internet connection to audio issues and more, they’re here to help.	<br>	---	<br>	FOLLOW THESE STEPS: GO TO START > SETTINGS > UPDATE AND SECURITY > TROUBLESHOOT

So I tried it.

Net result was that the troubleshooter reported that it could not complete the Bluetooth radio checkout and left the Bluetooth radio off. This meant that my mouse and keyboard stopped working. No problem I thought, use the laptop touchpad and keyboard, but they did not work either. The computer was hung up. Pressed the power button and of course windows wanted me to either shut down the apps or select reboot anyway – with the now non-working keyboards, mouse and touchpad. I had to hold down the power button to force a reboot. After the reboot the Bluetooth radio was still off so I had to manual turn it on using the laptop touchpad to get my Bluetooth devices to work again.

So much for that!

Thanks for your answer TimLeon.

There are some twenty five different solutions listed on the link you provided. At first site none of them appear to refer to the issue at hand (Microsoft Designer Keyboard missing keystrokes). Would you specify which of them you believe will fix the problem please.

Are you a Microsoft employee?

Thanks

David.

Hello Dan,

For initial troubleshooting steps to resolve your concern on your keyboard after updating to the Windows 10 Fall Creator's update, we suggest that you try to run some Windows troubleshooter on this link.

It will help you diagnose and correct issues for Microsoft products and related problems.

Post back if you need further assistance.

That link leads to a page which gives the following message:

End of support notification for Fix it If you are redirected to this article when you click the Download button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.

Very similar experience for me with the Designer Bluetooth Keyboard.

The keyboard seems to sleep after a period of inactivity and will wake up in the time it takes to enter 2 - 4 characters. After that it is okay until another period of inactivity. 

The problem started after the Windows 10 Fall Creators' update.  The problem did NOT occur before.

The drivers are up to date.

I replaced the batteries.

I changed the "Intel(R) Wireless Bluetooth(R) Properties" > "Power Management" setting to disable "Allow the computer to turn off this device to save power", it did not make any difference.

I deleted the device and repaired, it did not make any difference.

After deleting and repairing I tried both settings for "Intel(R) Wireless Bluetooth(R) Properties" > "Power Management" setting to disable "Allow the computer to turn off this device to save power", it did not make any difference.Help!