Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

62 additional answers

Sort by: Oldest
  1. Anonymous
    2018-01-18T18:16:13+00:00

    It's not that you are connected via ethernet

    The wifi card drivers are not compatible, so taking the card out allows it to install

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-01-18T19:39:59+00:00

    Hmm... Good point. I will have to give this a try.

    Thanks.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-01-20T22:58:38+00:00

    I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

    I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

    Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

    I've been having the same problem with Creators Update (continuous crashes and blank screens between 75-81%.)  I tried every solution shown here (especially now that MS is force-feeding this update down my throat and is now constantly trying to update from 1607 to 1709) then I stumbled across your post.  I never paid any attention to the fact this PC did in fact have a PCI-e Wifi card plugged into it, as I never used it (This PC is hardwired with an Ethernet cable.)  So after my 5th crashed update since yesterday, I stumble across this post, pop the lid off my PC, pull that Wifi card out and lo and behold find out it's an Anatel (device manager never identified the card as such--it called it something from Ralink Technology and could not find anything that co-related the two companies.)

    Windows is trying (again) to shove this update down my throat.  But this time without that wifi card.  If this works, I shall give you internet hugs * infinity.

    UPDATE:  SUCCESS!!  A billion thank yous for sharing your solution.  I now am running 1709 and would never have connected the update failures to this WLAN card and its failed drivers.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-01-21T04:34:35+00:00

    Hi everyone

    Been Having trouble updating Windows 10 always locking up at 87% since 2016 and when powered on again updates failed. 

    Yesterday and today twice I uploaded the update and installed it ((windows would not allow me to opt out of the upgrade)

    Today on the third attempt of upgrading and after reading the post here about problems with WiFi drivers when the computer locked up at 87% I switched off the computer, whilst it was switched off I removed the WiFi card, then switched the computer back on and for the first time windows 10 completed the upgrade, I powered off again reinstalled the WiFi card, powered on again and everything  appears to be working

    Leo T

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments