Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

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  2. Anonymous
    2018-03-04T20:54:30+00:00

    Dear People of Microsoft

    Now that someone else has identified the problem with the update can you please upgrade your update program to avoid the problem we are facing. I never thought to by a mac but if you do not do anything I will seriously start looking for a Mac

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  3. Anonymous
    2018-03-05T14:21:53+00:00

    I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

    I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

    Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

    I've been having the same problem with Creators Update (continuous crashes and blank screens between 75-81%.)  I tried every solution shown here (especially now that MS is force-feeding this update down my throat and is now constantly trying to update from 1607 to 1709) then I stumbled across your post.  I never paid any attention to the fact this PC did in fact have a PCI-e Wifi card plugged into it, as I never used it (This PC is hardwired with an Ethernet cable.)  So after my 5th crashed update since yesterday, I stumble across this post, pop the lid off my PC, pull that Wifi card out and lo and behold find out it's an Anatel (device manager never identified the card as such--it called it something from Ralink Technology and could not find anything that co-related the two companies.)

    Windows is trying (again) to shove this update down my throat.  But this time without that wifi card.  If this works, I shall give you internet hugs * infinity.

    UPDATE:  SUCCESS!!  A billion thank yous for sharing your solution.  I now am running 1709 and would never have connected the update failures to this WLAN card and its failed drivers.

    Same here when trying to upgrade an old laptop from 1607 to 1703 or 1709.  Upgrading was failing both from Windows Update (gets stuck on a black screen during the upgrade) and Media Creation Tool (Upgrade freezes at 81%).  Removed the Ralink wi-fi card and it worked.

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  4. Anonymous
    2018-03-05T14:40:53+00:00

    It should be noted that Anatel private brands wireless boards for other companies. In my case, the card was labelled Asus, with an Asus part number. Flipping it over revealed the Anatel identification. This is why you may not notice Anatel appearing in Device Manager.

    Bottom line: If you're not sure of the make of the wireless card, pull it out and investigate.

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