Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

Was this answer helpful?

30+ people found this answer helpful.
0 comments

62 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-02-24T20:33:35+00:00

    This solution also worked for me.  I removed my unused ANATEL wifi card and the Creators update (1709) finally installed without issue after months of repeated failures and boatloads of aggravation.  Kudos to James Karuntzo for figuring this out and shame on Microsoft for being so aggressive with the 1709 update on machines that repeatedly fail during upgrade.  Microsoft's compatibility tables are clearly sub-par which is bad enough, but their recent tactic of ignoring the Metered Connection and Show/Hide Update Tool settings by people trying to keep their machines out of an endless upgrade/fail loop is a new low.

    If Microsoft is going with a continuous OS upgrade/subscription paradigm then they need to really up their game.  I've had tons of Android devices, from brand name to obscure Chinese crap, go through major Android updates over the years with nary a hitch.  Maybe it's time for the boys from Redmond eat some humble pie and ask the Google boys how they do it.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-02-25T14:54:10+00:00

    Thanks... But I screwed things up so badly that I am up and running on Linux.  It was an older laptop but very useful.  Linux was not what I really wanted but Window really isn't a hobby to me.  I am on a crappy internet speed and don't have the time to "play around all weekend".

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-02-25T17:09:08+00:00

    I hear you.  I was seriously considering moving to Linux too until James Karuntzo saved the day by identifying the WiFi card problem.  In all my years of using Microsoft products I have never felt so utterly abused by their increasingly aggressive update attempts.  How hard would it be for them to stop trying to push a feature update after something like three failures and just leave the poor end user alone?  On my next replacement cycle, I'm going to seriously consider Linux or Mac if they keep screwing me over.  I've converted a couple of older PCs to Linux over the years and find Linux to be making solid progress toward being an everyday operating system for people who just want to use their PC without making a hobby out of it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2018-02-25T22:03:55+00:00

    Thanks again!

    Was this answer helpful?

    0 comments