Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

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  1. Anonymous
    2018-02-12T05:42:34+00:00

    Andre,

    While I appreciate that you are a moderator and help out on these forums in your spare time, I'm hoping someone from Microsoft that reads my comments here...

    There is a SERIOUS problem with the Windows 10 platform and updater if you are having THIS MANY PROBLEMS.   While I appreciate your thoughtful response, Andre, it's absurd to think someone should have to go through these steps to get the upgrade to work.  The auto updater is crippling many of our systems and rendering them useless or relatively close to that.  That's not normal programing.  That's unreasonable.  And frankly, as a consumer, it's insulting.

    I cannot wait to purchase a non-Windows system.  As a consumer, I feel I am being abused by Microsoft and treated unfairly.  I hope there is some branch of the government that can investigate the nature of this problem and sues them accordingly.  I can only imagine the business losses these issues are creating.  It will be a field day for attorneys.

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  2. Anonymous
    2018-02-12T05:46:00+00:00

    BTW - I've tried, unsuccessfully, for over an hour JUST to download the media creation tool.

    Microsoft has screwed up royally with this one.  They need to fix the updater.  Don't ask us to jump through hoops.

    FIX. YOUR. PRODUCT.

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  3. Anonymous
    2018-02-12T12:58:07+00:00

    KDinLA2 thanks for your comments. You just wrote exactly my thoughts. Thanks again

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  4. Anonymous
    2018-02-15T21:14:51+00:00

    You, sir, are a life saver. Pulled this Asus-branded Anatel card out, and Voila! Was able to successfully update to 1709.

    Thanks so much for taking the time to post this!

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