Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

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  1. Anonymous
    2018-01-18T19:39:59+00:00

    Hmm... Good point. I will have to give this a try.

    Thanks.

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  2. Anonymous
    2018-01-18T18:16:13+00:00

    It's not that you are connected via ethernet

    The wifi card drivers are not compatible, so taking the card out allows it to install

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  3. Anonymous
    2018-01-18T18:15:36+00:00

    You are an absolute genius

    Yes -> Anatel wifi card has no drivers post Win8.1.  Removed card and update worked fine.

    Thanks very much for sharing.

    BTW - Microsoft support attempted to use Show/Hide updates -> didn't work; also Registry settings didn't work.

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  4. Anonymous
    2018-01-18T17:17:16+00:00

    Thank you so much for including your details about the Wireless network card! This machine was in the death loop for days until I read your post. Same model Gateway Thanks again!

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