Fall Creator update fails to install at 81%

Anonymous

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from: Windows / Windows 10 / Install, upgrade, & activate]

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Anonymous

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with Anatel PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems.

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

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62 additional answers

Anonymous

2017-12-30T00:54:32+00:00

Hi,

Regarding your concern with installing an update to your laptop, we’d like to ask for the Service Request number that was provided to you as a reference at the time that you spoke with a Microsoft support. This would help us identify other troubleshooting steps that were suggested by them to avoid repetition. Please send it through a private message.

We’ll wait for your response.
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Anonymous

2017-12-29T17:05:51+00:00

I have followed all of Andre's advice. I have also spoken with Microsoft. Nothing works. It looks like I am unable to update my laptop :(
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Anonymous

2017-12-26T22:50:15+00:00

Hi,

Since you’ve encountered the same with installing an update for Windows 10, we recommend that you try to follow the suggestion of Andre Da Costa which is to perform an upgrade using Windows 10 ISO file. Please click this Forum Article created by Andre Da Costa for the steps on how to download the ISO file using a media creation tool. Also, here’s another thread created by the same author for the instructions on how to install the upgrade.

We’re just here if you need further help.
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Anonymous

2017-12-26T18:34:13+00:00

Hi Andre,

I've had this same problem for weeks.

I have a Packard Bell iXtreme M5850 (uk version).

Actually my old HD was on it's last legs and reinstalled a new system on a fresh HD, everything was going well until I tried to install this update, which I have tried to do half a dozen times or so now, both via going "Check for updates" via Cortana, and going to the Microsoft Update website.

My computer is connected to a wireless network, rather than a LAN, could that make any difference?

Or is my computer just incompatible?

It would be great if the software could check for that kind of thing before it does an update, it would save a lot of frustration.
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