Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

62 additional answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2017-12-31T06:25:44+00:00

    i fell you bro. im having the same problem since mid year and until now, there is no apparent crystal clear solution. Im running ASUS GL502VT 16gb ram 1607 build. tired of endless loop and download. 

    Yup, it has been a long painful road. Doing a clean install was especially painful since I had to get rid of all my programs, files and documents :( And despite all that, the update still did not work :(

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-12-31T06:24:06+00:00

    Hi,

    Regarding your concern with installing an update to your laptop, we’d like to ask for the Service Request number that was provided to you as a reference at the time that you spoke with a Microsoft support. This would help us identify other troubleshooting steps that were suggested by them to avoid repetition. Please send it through a private message.

    We’ll wait for your response.

    I am not sure what you mean by Private message, however one of the request number is:

    SRX1407212688ID

    we did a clean install of both version 1703 and version 1709 and both failed to install. Thus it appears that nothing can be done to fix the problem.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-12-30T01:06:03+00:00

    i fell you bro. im having the same problem since mid year and until now, there is no apparent crystal clear solution. Im running ASUS GL502VT 16gb ram 1607 build. tired of endless loop and download.

    Was this answer helpful?

    0 comments No comments