Fall Creator update fails to install at 81%

Anonymous
2017-10-20T16:05:20+00:00

All my windows updates crashes while installing. I have windows 10 version 1607 and was trying to update to the fall creators update. Like previous upgrades, this version crashes the computer while updating and reverts back to the previous version.

Unlike previous crashes, this one made it all the way to 81%.

I have tried all prior options to try to correct this issue with no resolution :(

[Moved from:  Windows / Windows 10 / Install, upgrade, & activate]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-09T08:38:42+00:00

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems. 

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

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  1. Anonymous
    2018-03-06T09:24:08+00:00

    All,

    As a quick update, I had a Microsoft tech support person connect to my system and disable the updates.  The tech support person lost their temper with me and deliberately corrupted my system.

    I connected with Microsoft, dwscribwd the problem I was having, and asked that someone assist me in disabling the automatic updates that werw crippling my system.  The tech support agent took control of my system, went into my Services and Reg and made a series of changes to prevent my system from updating any more.

    When he was done, he told me that my system wasnt on the list of compatible systems with the new Update.  

    When I disagreed with him and said I thought my system was on the Windows10 update compatibility list (btw he was right... it had been for the original Windows10 update... but not this one), he got very angry and proceeded to attack my system config.  Before I could kill the remote session, he had modified several settings in my Services and Reg file.  Even though I was frantically typing that he stop and kept trying to steal mouse control back.

    When my system restarted, it failed in the middle of running the update.  The install was completely corrupted and I had to do a clean install after (an extremely difficult) backing up my hard drive in an attempt to preserve/protect my files.

    Windows agents helped me with this, but it took 4 sessions of more than 6 hours each over a long weekend to do everything.

    Now, all my apps and settings are gone.  My HD partitions are not what they originally were - and my drive is really struggling to cache properly. 

    What's worse, the changes they made to limit my connection type artificially has compromised Symantec's ability to update and scan properly as well.  

    I am beyond disappointed with Microsoft on the handling of this update.  This was a criminal act on the part of their tex   support agent as far as I am concerned.  I CANNOT in good conscience ever recommend a PC/Microsoft system again.  I will (and I can't believe I' saying this after siding with MS since the '80s) be switching to a Mac at my first opportunity.   This was a horrific experience and there is precious little MS can do to make it right, as far as I'm concerned.

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  2. Anonymous
    2018-03-05T14:40:53+00:00

    It should be noted that Anatel private brands wireless boards for other companies. In my case, the card was labelled Asus, with an Asus part number. Flipping it over revealed the Anatel identification. This is why you may not notice Anatel appearing in Device Manager.

    Bottom line: If you're not sure of the make of the wireless card, pull it out and investigate.

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  3. Anonymous
    2018-03-04T20:54:30+00:00

    Dear People of Microsoft

    Now that someone else has identified the problem with the update can you please upgrade your update program to avoid the problem we are facing. I never thought to by a mac but if you do not do anything I will seriously start looking for a Mac

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