When I repaired 3d builder the wsappx stopped.
Windows 10 1709 - wsappx process high cpu load & and black screen after login for some users
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Anonymous
I'll had an issue that wsappx takes all the cpu of one core (ill think its single threaded app).
Have searched the internet and dont found an solution.
just a few hints that a clean boot solved the issue for some but that didnt worked for me.
The issue also just poped up on some users of the machine, some users where fine.
But when the "defect" user has logged in into his account the wsappx goes crazy and dont come down, also when another user takes the local session.
Another issue i have faced was that after logging in, some users facing black screen.
There was a mouse cursor and task manager could be lunched (with ctrl-alt-del) but nothing else showed.
Seemed that explorer stucked in loading.
After googling it turns out that "AppReadiness" (german: App-Vorbereitung) service caused that issue.
After disabling the service the users could logon again.
Here is a thread about the issue and with the workaround: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen-after-login/td-p/6318990/page/2
Now i have found a solution for this which works for booth issues and solved them!
Just clear the two user accounts (Control Panel - User account - manage other user account).
You must be logged on from another, working user account.
This olved booth issue 100% for two other user accounts without any workaround.
Hope this helps someone with this bad issue!
Tobias
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
2018-04-15T16:22:53+00:00 -
Anonymous
2018-04-15T17:43:06+00:00 Tried what you said, user could log in properly after but still seeing high cpu usage from wsaappx. Has that resolved this for you?
*** EDIT - Seems like reinstalling the Windows Apps fixed this CPU issue afterwards. Looks like a fix, hopefully they get this resolved soon. I ran this: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
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Anonymous
2018-04-16T10:31:27+00:00 All of my Dell PCs ordered in 2018 have had this issue. I also upgraded some machines last fall from v1511 to v1709 using the Media Creation Tool and I had many issues with stock apps not loading after the upgrade. I'm not unconvinced this is a bug v1709 vs bad images from Dell. Thanks for finding a work around. Still will need to use this for each domain user that logs into the machine until a permanent fix becomes available... what a chore, but glad I can now fix this.
I tried removing all the nonsense provisioned apps but still have this issue on every account that logs in other than the first.
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Anonymous
2018-04-16T19:21:21+00:00 Hi,
I have the exact same problem - black screen after logon and unusable start menu, info center etc.
I tried what you described but it changed nothing - any other idea?
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Anonymous
2018-04-16T21:11:11+00:00 I am having the same issue on some recently purchased systems from Dell. I noticed the issue seems to be triggered when I remove the "My Office" application. I normally remove the pre-installed Office applications as our clients have Office 365; many times, the pre-installed Office applications have caused issues when Office 365 is installed later.