I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-17T17:53:22+00:00

    I'm assuming all the partitions are on one drive.

    To get at your data, the easy way is to mount the vhdx file and the copy the files to your C: drive

    1. Create the folder C:\MountedVHDX (you only need to do this once)
    2. Launch powershell and execute...

    Mount-WindowsImage -ImagePath fullpathofvhdxindoublequotes -Path c:\MountedVHDX -Index 1

    where fullpathofvhdxindoublequotes is the vhdx file that corresponds to the data you want to recover.

    Leave the powershell open.

    1. Your files will be in folder C:\MountedVHDX. Copy them with Windows Explorer
    2. When you have finished copying files go back to the powershell window and execute...

    Dismount-WindowsImage -Path C:\MountedVHDX -Discard

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  2. Anonymous
    2018-02-17T18:11:29+00:00

    Great! I'll do that. Once I've extracted the data from the images, is it possible to use AOMEI partition manager to split my C drive into 2 more partitions(D and E) and copy the recovered data in them with the help of an external hard drive?

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  3. Anonymous
    2018-02-17T18:19:18+00:00

    Great! I'll do that. Once I've extracted the data from the images, is it possible to use AOMEI partition manager to split my C drive into 2 more partitions(D and E) and copy the recovered data in them with the help of an external hard drive? 

    Yes.

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  4. Anonymous
    2018-02-17T18:25:46+00:00

    Thank you so much, rwb1012! For a moment I thought that only the system drive was recoverable.

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  5. Anonymous
    2018-02-18T05:28:27+00:00

    It's facing the same error as before when I was trying to restore the system drive : "The specified VHD does not have a system volume" 

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