I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-01-27T04:47:17+00:00

    I think I figured out the fullpathofvhdxindoublequotes  , but there is more than one .vhdx files in the image backup folder, I figured it was the biggest one.

    Also on the step to Format C:   perhaps /Q  would save some time ? or do I need to clean up the disk ?I'm now waiting for the disk to complete the format and then do the last step...

    I finally got to last step and my image has been restored on the new disk (SSD)

    Your procedure worked for me.

    One note on Step 6 the external drive letter may be different when I just installed windows It showed as J: and when I restarted in recovery mode it showed as E:

    I think a check is needed to verify where the CapturedWIM is.

    Thanks for the workaround procedure.

    Now Microsoft still needs to fix the Restore Image program.

    Third party utilities are just another risky bet.

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  2. Anonymous
    2018-01-28T19:25:10+00:00

    Two things:

    1. Deprecated does not mean removed. 
    2. In my case, I was able to create the system image from 1709 but not restore.

    The long-winded answers are pointless. Yes, MS recommends using a third party tool so that at some point in the future when the status goes from deprecated to removed users won't be left high and dry, but the tool  they provide to do the job currently  creates backups just fine. It fails to restore. Period. That's broken. Not deprecated.

    I agree, it is broken!

    It works fine with the old Legacy machines.

    It also works on a UEFI machines as long as you don't need to reformat the disk.

    If you try a restore to a different disk it needs to recreate the partitions and reformat, that is the phase when it fails.

    Using third party programs is not a solution as suggested by some in this thread.

    Microsoft needs to fix the bug.

    Another problem with third party programs is that you need to create a bootable disk or USB stick for every PC, because they just setup the drivers for the PC where you create the bootable media.

    The windows installation media works pretty much on every PC unless you need some new driver that is not yet included.

    I surely don't want to keep a separate bootable recovery media for every different PC I have to deal with :(

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  3. Anonymous
    2018-01-28T19:35:46+00:00

    For the record, 'deprecated' means no longer being developed, which is why Microsoft recommends using a third-party solution.

    I can't believe this thread is still going on, and with such convoluted 'solutions' being offered, when Macrium Reflect is rock-solid reliable and virtually effortless once you've learned how to use it. And Reflect isn't the only worthy third-party image solution. Moreover, third-party solutions can do things that System Image Builder can only dream of.

    Maybe some of you folks enjoy making an engineering paper out of this. Me, I'm busy making and occasioinally restoring backups. Yes, restoring ... because every now and then one of the Bulldog's computer experiments has a rough landing.

    Macrium worked for me too, but as most third party solutions, it requires a different bootable recovery media for each PC because the winPE bootable media they create is customized with drivers for the specific machine and it will not work on a different one.

    With the same windows 10 installation media I could handle pretty much every machine I needed to recover and there is no need to create a separate bootable media.

    The MS image restore just has a stupid bug when it needs to reformat the disk for a UEFI machine, Microsoft guys just need to fix what they broke.

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  4. Anonymous
    2018-02-07T04:56:22+00:00

    Hi Travis,

    For us to isolate and provide you an accurate resolution regarding your concern with 1709, we would like to know the following:

    • What is the exact issue are you experiencing with 1709?
    • Are you getting any error messages? If yes, what is the exact error message?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    We look forward to your response.

    There are many reports about the windows 10 1709 Image Restore  to a new disk bug.

    Perhaps not many when you posted your reply.

    The error 0x80042302 happens on EFI systems on restore when the reformat and recreate partitions is checked.

    The restore only works if you don't need to reformat the drive

    The restore fails to recreate and reformat the 4 partitions required on the EFI systems.

    This is an example of the 4 partitions created during installation on a 512GB SSD drive:

    DISKPART> list partition

    Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Recovery           499 MB  1024 KB

      Partition 2    System             100 MB   500 MB

      Partition 3    Reserved            16 MB   600 MB

      Partition 4    Primary            476 GB    616 MB

    The restore program should recreate the same partition from the image, but it fails with the error 0x80042302, it looks like the problem is with the EFI partition that looks 4MB shorter in the vhdx file. The issue could be also on the 16MB Reserved GPT partition since there is no vhdx file for that reserved partition, only for the other 3.

    This is a bug very easy to recreate, not sure why Microsoft doesn't have a fix yet.

    Perhaps nobody is working on it ?

    You need to escalate this basic bug !

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  5. Anonymous
    2018-02-07T13:27:50+00:00

    There are many reports about the windows 10 1709 Image Restore  to a new disk bug. 

    Perhaps not many when you posted your reply.

    The error 0x80042302 happens on EFI systems on restore when the reformat and recreate partitions is checked.

    The restore only works if you don't need to reformat the drive

    The restore fails to recreate and reformat the 4 partitions required on the EFI systems.

    This is an example of the 4 partitions created during installation on a 512GB SSD drive:

    DISKPART> list partition

    Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Recovery           499 MB  1024 KB

      Partition 2    System             100 MB   500 MB

      Partition 3    Reserved            16 MB   600 MB

      Partition 4    Primary            476 GB    616 MB

    The restore program should recreate the same partition from the image, but it fails with the error 0x80042302, it looks like the problem is with the EFI partition that looks 4MB shorter in the vhdx file. The issue could be also on the 16MB Reserved GPT partition.

    This is a bug very easy to recreate, not sure why Microsoft doesn't have a fix yet.

    Perhaps nobody is working on it ?

    You need to escalate this basic bug !

    This is one of the most helpful replies I have come across; however, due to MS unprofessional handling of the matter it does not solve the problem. Clearly MS is behind the curve in regards to EFI hardware. It like before the Win XP days. :-(

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