I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-11-17T16:24:32+00:00

    @Dan totally agree its not the solution - never meant to possition my reply as such..

    I just wanted to let Dusty know that there might be a way to get back to a working PC as I was stuck in the same position.

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  2. Anonymous
    2017-11-17T16:22:49+00:00

    Third-party software is not a solution but a workaround. It's only good if you have just 1 computer to worry about. I invite you to come to my work and create 25 new images... From scratch.

    Also, forget about not formatting the drive; it doesn't work in some cases. Say the drive failed and you have to replace it. The replacement you buy will come wiped by default.

    This is obviously a bug.

    PS: On November 30 from 9:00 AM - 10:00 AM PST, MS Engineers will be answering questions live so you may want to slam them on this topic. This is the link:

    https://techcommunity.microsoft.com/t5/Windows-10/Announcing-an-AMA-for-Windows-10-version-1709-on-November-30th/m-p/123433

    I already posted the topic here but you can attack them as well.

    https://techcommunity.microsoft.com/t5/Windows-10/Windows-10-Pro-v1709-Bug-in-Backup-and-Restore/m-p/128669

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  3. Anonymous
    2017-11-17T14:21:35+00:00

    FYI if you follow the other threads there is a workaround of kinds for this.

    The issue is actually formating the HDD not in restoring the VHD. I managed to get my new Surface running by restoring to the original one, using AOMEI Backupper (free) I took a new backup and then restored that to the second surface.

    If you dont have access to the original machine anymore if you can find a way to "trick" Windows restore into thinking it doesn't need to format the disks the restore will work okay.

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  4. Anonymous
    2017-11-17T14:09:45+00:00

    I'm having the same issue as well.  I'm currently trying to restore a Surface Pro 2 with an image from the identical model Surface Pro 2.  I have tried putting the image on a jump drive (128 GB), but I have seen in the past where Windows doesn't like that.  So after that failed, I tried a hard drive enclosure with the image on the drive.  Once again, same VSS error.  

    I also tried going through the network, but I get a strange error when trying to do that.  

    I'm guessing I'll probably just reload at this point and transfer my files.  What a waste of time...

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  5. Anonymous
    2017-11-14T14:17:37+00:00

    Just confirming that I have the same issue.

    Needed to send my Surface away for repair so did a full system image to external SSD & now can't restore it to the new unit.

    Will watch with interest but I don't have a working laptop to contribute much!

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