I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-11-25T11:22:04+00:00

    You will require some sort of a 3rd party backup solution such as any of the following listed below as Microsoft has depreciated this feature from w/in this build & onwards!

    Acronis https://www.acronis.com/

    EaseUS https://www.easeus.com/

    Paragon Software https://www.paragon-software.com/

    Parted Magic https://partedmagic.com/

    Wikipedia - List of Backup Software https://en.wikipedia.org/wiki/List_of_backup_software

    Features that are removed or deprecated in Windows 10 Fall Creators Update> https://docs.microsoft.com/en-us/windows/deployment/planning/windows-10-fall-creators-deprecation

    System Image Backup (SIB) Solution <br><br>We recommend that users use full-disk backup solutions from other vendors. Deprecated

    Features that are removed or deprecated in Windows 10 Fall Creators Update> https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up

    System Image Backup (SIB)Solution

    We recommend that users use full-disk backup solutions from other vendors.

    Best Regards,

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  2. Anonymous
    2017-11-22T12:44:19+00:00

    The only disc I have that works is windows 8 with key, but I had to format C first?. Now using 171110, back to normal

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  3. Anonymous
    2017-11-21T19:34:41+00:00

    I am in complete agreement that this is a business-critical function and should be resolved immediately.  The fact that it slipped past development is beyond me.  Especially since the issue is not vendor specific and is even occurring on Microsoft hardware.

    Come on Microsoft - if you're not working on mobile and you're not fixing bugs...what are you doing?

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  4. Anonymous
    2017-11-21T15:17:54+00:00

    I have the same issue that started with version 1709 at 2 different client sites.  One is Lenovo ThinkCentre M710t-based, the other is Dell desktop-based.  Images created after the latest round of updates cannot be restored. Images created prior to the update restore fine. If we restore an older image, then update the workstation and then create a fresh image, the problem reoccurs.  Wiping the target disk prior to performing the restore has no effect on the error.

    The 1709 update breaks Windows backup-restore imaging functionality.  This is a business-critical function that should receive the highest possible level of attention from Microsoft.

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  5. Anonymous
    2017-11-17T18:15:08+00:00

    Yeah, the workaround won't work for our company either.  I had wiped the Surface and distributed to a user, so the base OS is gone - no extra recovering.  

    It's not a huge deal because I still have my data, but I now have to install all programs again as well as any settings that were changed.  For an IT administrator, it's a bit of a pain in the **** because there are much more important things to be done.

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