I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-01-18T15:13:58+00:00

    Thank you RWB for the instructions!

    We normally have computers that are running Windows and work good but the screen may be bad and we want to clone the system to a new computer.  Could we boot into windows and then use the "Disk Management" tool to create the VXD and then follow steps 9 thru 13 to restore?...

    Maybe.  You may also be able use DISM from a repair disc command prompt to capture an image direct to WIM.

    I usually recommend using a third party tool to clone a disk - especially if you have differing handware. The above procedure is a workaround for a Microsoft bug.

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  2. Anonymous
    2018-01-17T14:40:06+00:00

    Thank you RWB for the instructions!

    We normally have computers that are running Windows and work good but the screen may be bad and we want to clone the system to a new computer.  Could we boot into windows and then use the "Disk Management" tool to create the VXD and then follow steps 9 thru 13 to restore?

    1. Restart Windows.
    2. At the login screen click on the power icon and click restart while holding the shift key. The machine will restart in recovery mode.
    3. Select Troubleshoot->Advanced->Command Prompt
    4. When the command window appears execute...

    Format c: *Dism /Apply-Image /ImageFile:E:\CapturedWIM\sib.wim /Index:1 /ApplyDir:C:*

    1. That's it. When you restart, your windows will still be activated.

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  3. Anonymous
    2018-01-12T17:57:57+00:00

    Far more involved than the normal system recovery available since XP. Far too complicated for the layman. And since you have to install the OS from installation media (which may not be available) just to *"*give you a Windows 10 machine to work on" it's not really a bare metal recovery.

    Don't get me wrong, good idea, but far too impractical in a non-hobby/non-tech environment.

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  4. Anonymous
    2018-01-12T16:24:45+00:00

    The following is the complete procedure. If you really know what you are doing, you will realise you can miss out some of the steps.

    1. Disconnect the machine from the network.
    2. Install Windows10 from the media. Select 'I don't have a product key'. Select 'Custom: Install Windows Only'. This will create all the partitions (C: EFI Recovery) and give you a Windows 10 machine to work on.
    3. Login in.
    4. Create the folder C:\MountedVHDX
    5. Create the folder C:\WindowsImage and copy the folder matching your machine from your backups WindowsImage folder.
    6. Attach an external disk with at least as much free space as your SIB. *I assume that the external disk is E:*
    7. Create the folder E:\CapturedWIM
    8. Launch powershell and execute...

    Mount-WindowsImage -ImagePath fullpathofvhdxindoublequotes -Path c:\MountedVHDX -Index 1

    New-WindowsImage -CapturePath C:\MountedVHDX -Name Win10Backup -ImagePath E:\CapturedWIM\sib.wim -Description "Windows 10 Backup" -Verify

    Dismount-WindowsImage -Path C:\MountedVHDX -Discard

    1. Restart Windows.
    2. At the login screen click on the power icon and click restart while holding the shift key. The machine will restart in recovery mode.
    3. Select Troubleshoot->Advanced->Command Prompt
    4. When the command window appears execute...

    Format c:

    *Dism /Apply-Image /ImageFile:E:\CapturedWIM\sib.wim /Index:1 /ApplyDir:C:*

    1. That's it. When you restart, your windows will still be activated.

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  5. Anonymous
    2018-01-12T14:34:12+00:00

    Yes, please!!!!  what is DSIM? and how it this a true "bare metal" recovery solution if the image has to be applied to a logical drive that has already been formatted?

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