I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-01-24T14:33:24+00:00

    Yesterday I tried to restore a System Image. But both times failed at the very end with the error that it couldn't install driver offline.

    This morning I booted up using Windows 10 latest version installation disk. I had a successful System Image restore without any problems. 

    I suspect one of Windows updates after January 3rd is causing the problem. Using a Windows 10 Installation disc bypasses those updates by Microsoft.

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  2. Anonymous
    2018-01-22T13:59:52+00:00

    Should Dism fail then do try-out the following info from my other post https://answers.microsoft.com/en-us/windows/forum/windows_10-update/how-to-create-system-image-backup-of-windows-10/688842c1-a937-4ee2-8c8d-51771d41d382#LastReply

    as those détails are pasted here for you!

    You will require some sort of a 3rd party backup solution such as any of the following listed below as Microsoft has depreciated this feature from w/in this build & onwards!

    I personally use AOMEI Backupper Professional AOMEI Backupper Standard 4.0.6 (FreeBie) or upgrade to Pro which wofrks very well under multiple beta tests w/ both Windows 10 Enterprise (x64) / Windows 10 Enterprise LTSB 2016

    Acronis https://www.acronis.com/

    EaseUS https://www.easeus.com/

    Paragon Software https://www.paragon-software.com/

    Parted Magic https://partedmagic.com/

    Beta-Tests> update info- Macrium Reflect freebie Macrium Reflect 7 - Free Edition works perfectly under beta-tests over the past several days upon my HP Envy 34-b004nf w/ Windows 10 Enterprise E3 subscription & also w/ Windows 10 Enterprise LTSB 2016!

    Macrium Software Manufacturer: Paramount Software (UK) Ltd...

    Results> Macrium Reflect  works perfectly upon both these Windows OS!

    Wikipedia - List of Backup Software https://en.wikipedia.org/wiki/List_of_backup_software

    Features that are removed or deprecated in Windows 10 Fall Creators Update> https://docs.microsoft.com/en-us/windows/deployment/planning/windows-10-fall-creators-deprecation

    System Image Backup (SIB) Solution <br><br>We recommend that users use full-disk backup solutions from other vendors. Deprecated

    Features that are removed or deprecated in Windows 10 Fall Creators Update> https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up

    System Image Backup (SIB)Solution

    We recommend that users use full-disk backup solutions from other vendors.

    Best Regards,

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  3. Anonymous
    2018-01-19T19:52:43+00:00

    Ok, thank you RWB I appreciate all the great information!  I created a VHD of a drive and it took hours, normally with Windows image it would take about 20 to 30 minutes max! 

    The Windows image was such a great tool just like it is sad that it is gone now.  Windows Easy Transfer was amazing tool and now it is gone.  It is weird how Microsoft gets rid of great tools that help techs!.

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  4. Anonymous
    2018-01-18T20:04:36+00:00

    I know it was a bug, I spend 2 days trying to figure out what happened when trying to clone from a system image.    Now I was trying to figure out how to scrap the system image that is no longer working after the fall update and update and find another way to clone computers without having to buy third party software.

    Mainly we use cloning for swapping out machines.  For example, we have a Surface Pro 4 battery start to expand and bulge the screen.  We used to simple click on Windows backup and then create a image and then get the new Surface and then simple boot from a Windows boot disk and choose restore with image and then the new Surface Pro 4 is an exact clone and the user is back up and running exactly the way they were with all software and programs in a few hours.

    So in your post it sounded like the VHD would do the same thing without having to mess with 3rd party software, is this true?

    Installing Windows 10 usually creates 4 partitions (when using UEFI to boot). These are System, C:, EFI and recovery. The quickest way is to create these correctly is to install Windows 10 (20 minutes) and then replace C: with DISM.

    DISM takes .wim files. You can convert a mounted disk image to WIM or you can capture a WIM directly by using DISM. The only reason we would start with a VHDX is that SIB created one.

    e.g

    Dism /Capture-Image /ImageFile:E:\c.wim /CaptureDir:C:\ /Name:Drive-C

    You may also be able to capture a physical disk as a FFU (full flash utility) image with DISM. This would not require Windows 10 installation on the destination. You do need to have a good understanding of what you are doing.

    Capturing the FFU with something like

    Dism /Capture-FFU /ImageFile:E:\d0.ffu /CaptureDrive:\\.\PhysicalDrive0 /Name:Drive-0

    Apply the FFU with something like

    Dism /Apply-Ffu /ImageFile:E:\d0.ffu /ApplyDrive:\\.\PhysicalDrive0

    Microsoft recommends that you use one of the following:-

    Acronis https://www.acronis.com/

    EaseUS https://www.easeus.com/

    Paragon Software https://www.paragon-software.com/

    Parted Magic https://partedmagic.com/

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  5. Anonymous
    2018-01-18T17:06:55+00:00

    I know it was a bug, I spend 2 days trying to figure out what happened when trying to clone from a system image.    Now I was trying to figure out how to scrap the system image that is no longer working after the fall update and update and find another way to clone computers without having to buy third party software.

    Mainly we use cloning for swapping out machines.  For example, we have a Surface Pro 4 battery start to expand and bulge the screen.  We used to simple click on Windows backup and then create a image and then get the new Surface and then simple boot from a Windows boot disk and choose restore with image and then the new Surface Pro 4 is an exact clone and the user is back up and running exactly the way they were with all software and programs in a few hours.

    So in your post it sounded like the VHD would do the same thing without having to mess with 3rd party software, is this true?

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