I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-01-25T04:42:51+00:00

    Then Microsoft should notify all Windows users that certain features will be obsolete ...

      

    You mean like this: Features that are removed or deprecated in Windows 10 Fall Creators Update

    I never would have found that update article unless I knew about it. I learned about that particular Update from MS from reading the previous comments on this Forum. I consider myself to be quite computer literate with a technical background. Imagine the vast majority of people are aren't. They would have no way of knowing SIB restore has be disabled purposely by Microsoft until they try to restore their System Image and fails like I did. All Microsoft needed to do was make a POP-UP window show when the people are going to use System Image Backup saying it is obsolete and System Image can't be restored. To use a 3rd Party software to replace SIB. How difficult is that to do. That can easily be incorporated in a Windows Update.

    I first learned of my problems with SIB when trying to restore my System Image yesterday and kept failing. As mentioned before, I was able to find a workaround to get it to restore by booting a Windows 10 Installation from one of my other internal Hard Drive that I use as a backup for this reason.

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  2. Anonymous
    2018-01-25T04:28:12+00:00

    Microsoft has broken a critical safety safety feature relied upon by millions of non-technical users.  Users who do not have any exposure to or understanding of the official 'notice' and don't know what 'deprecated' means. 

    The unconscionable and criminal element is that the backup has not been disabled, just the restore.  Users will not find out about it until their data has been permanently and unrecoverably lost, with unlimited potential for material damages. 

    This is exactly like taking your car in for an oil change under warranty to the dealership, during which the seatbelt anchors are secretly replaced with 1# breakaway tabs.  There is some fine print on the website saying the seatbelts have been 'deprecated' and a 3rd party restraint system should be installed.

    I am shocked the Microsoft legal department hasn't stepped in and demanded that an emergency patch be issued for Windows backup.  At very least the backup feature should be riddled with pop-up warnings stating that the restore may not work post-1709.  This is the most egregious example of gross negligence I have ever seen in software (30 years in the business).  I know that EULAs are ironclad and could teach the dukes of hell a lesson, but this is so bad I doubt a well-informed jury would give Microsoft a pass.

    Seriously, Microsoft:  this is not only wrong and bad for business, this is going to cost you in court.  Warn people or disable the backup feature post 1709 NOW.

    I'd like to think so, but probably not since no one could cost justify the action, maybe a class action though.

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  3. Anonymous
    2018-01-25T04:09:27+00:00

    Microsoft has broken a critical safety safety feature relied upon by millions of non-technical users.  Users who do not have any exposure to or understanding of the official 'notice' and don't know what 'deprecated' means. 

    The unconscionable and criminal element is that the backup has not been disabled, just the restore.  Users will not find out about it until their data has been permanently and unrecoverably lost, with unlimited potential for material damages. 

    This is exactly like taking your car in for an oil change under warranty to the dealership, during which the seatbelt anchors are secretly replaced with 1# breakaway tabs.  There is some fine print on the website saying the seatbelts have been 'deprecated' and a 3rd party restraint system should be installed.

    I am shocked the Microsoft legal department hasn't stepped in and demanded that an emergency patch be issued for Windows backup.  At very least the backup feature should be riddled with pop-up warnings stating that the restore may not work post-1709.  This is the most egregious example of gross negligence I have ever seen in software (30 years in the business).  I know that EULAs are ironclad and could teach the dukes of hell a lesson, but this is so bad I doubt a well-informed jury would give Microsoft a pass.

    Seriously, Microsoft:  this is not only wrong and bad for business, this is going to cost you in court.  Warn people or disable the backup feature post 1709 NOW.

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  4. Anonymous
    2018-01-25T03:19:32+00:00

    Then Microsoft should notify all Windows users that certain features will be obsolete ...

      

    You mean like this: Features that are removed or deprecated in Windows 10 Fall Creators Update

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  5. Anonymous
    2018-01-24T21:46:59+00:00

    I downloaded a free version of Easeus TODO BACKUP HOME software earlier. I did a Partition/Disk on my C: drive. I will find out in the future if it is as reliable as Windows 10 SIB.

    I did google (After reading comments about SIB in this Forum) Best Backup software. The top two were Acronis and Easeus with Macrium coming in a little bit worse than the others. I believe it was at PC Magazine Website. But it showed the Paid version of Easeus and not the Free version. Macrium was the first free software listed.

    Easeus Free version basically offers the same features plus more than MS SIB. Except it can't restore to a different computer. The paid version can.

    I already have and been using Acronis for several years but I like to have two Backups in case one doesn't do a good job at restoring the image.

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