I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-09T02:27:08+00:00

    It was advertising a bit, but mainly I was showing that there are alternatives that do work. 

    Like you, I have been using System Image Backup since I was using Windows 7 as a failsafe method. Never was disappointed in restoring my computer to the day it was backed up. Restoral Points, in my opinion, is a waste of time. Most of the time the restoral of the point is usually incomplete or corrupted. So, instead of restoring points, it was easier to just restore a System Image and know that it will be as good as new again. 

    Like you, I recently found out that SIB was not working at the worst possible time. But luckily I was finally able to restore my Image using a Windows Installation disc. In my opinion, System Image Backup was one of the best features Windows had as far as keeping your computer working as quick as possible. Now it is basically useless the way it is. Microsoft is not going to do anything to get it to work again unless they get enough pressure from the Public to remove the Redacted label. Otherwise, I will probably expect that feature to be removed in the next major upgrade to Windows, which will probably brick the feature completely.

    Too bad Microsoft can't make System Image Backup a separate software to download through the Microsoft store or sell it to a 3rd party that will keep updating the software to keep it compatible with the latest version of Windows.

    The only thing left is to start a campaign to show Microsoft that SIB is a valuable asset to Window users and to continue supporting it in future Windows versions. Bad Publicity is always a good motivator to Corporations to take action.

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  2. Anonymous
    2018-02-09T01:27:01+00:00

    I agree but MS is not going to fix SIB since it is considered to be obsolete.

    I just used EASEUS BACKUP HOME free version to restore my computer DISK/PARTITION back to the way it was when I created it on Feb. 2, 2018. It restored my Windows Drive as good as SIB. It was a little confusing and took a little longer but the results were very good. I checked all my old paid legacy programs and they all work as good as before and my Anti-Virus (which was the reason I restored the C:\ Drive) works as good as new. After this, I am going to delete all System Image Backup on my computer since I found out that the above mentioned software works as well at SIB. I also have Acronis as a backup or If I need to install my Image to a different drive. 

    I made a Easeus Windows PE Flash drive which I have connected in a hub all the time. When I boot up, Windows gives me a choice (within 5 seconds) to continue to default Windows or EASEUS Backup.  This program is probably best used for home computers and not businesses, in my opinion. Easeus, I believe, has a business version.

    I know that there are other products that may work, but they all have flaws.

    Personally I used Macrium and it worked for me.

    I had different problems with many other products I tried.

    This is not a place for advertising third party products, but rather have a basic functionality of windows working. Millions of people made backups with the windows image backup, just to find out that the restore does not work at the time they need it most.

    Also the third party products need a bootable media created which is customized for each different PC (based on winPE).

    With the windows install media I could do the restore to any machine I was dealing with.

    Microsoft developers need to fix this basic bug or they will look like complete morons and ruin the Microsoft market for windows.

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  3. Anonymous
    2018-02-08T22:53:50+00:00

    I agree but MS is not going to fix SIB since it is considered to be obsolete.

    I just used EASEUS BACKUP HOME free version to restore my computer DISK/PARTITION back to the way it was when I created it on Feb. 2, 2018. It restored my Windows Drive as good as SIB. It was a little confusing and took a little longer but the results were very good. I checked all my old paid legacy programs and they all work as good as before and my Anti-Virus (which was the reason I restored the C:\ Drive) works as good as new. After this, I am going to delete all System Image Backup on my computer since I found out that the above mentioned software works as well at SIB. I also have Acronis as a backup or If I need to install my Image to a different drive. 

    I made a Easeus Windows PE Flash drive which I have connected in a hub all the time. When I boot up, Windows gives me a choice (within 5 seconds) to continue to default Windows or EASEUS Backup.  This program is probably best used for home computers and not businesses, in my opinion. Easeus, I believe, has a business version.

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  4. Anonymous
    2018-02-08T18:53:11+00:00

    MS has already decided they don wan't to fix: https://docs.microsoft.com/en-us/windows/deployment/planning/windows-10-fall-creators-deprecation

    Another stupid decision from Microsoft, I hope they are prepared for a class action suit.

    Customers should stop buying windows and paying for service.

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  5. Anonymous
    2018-02-08T18:52:14+00:00

    Exactly!

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