I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-13T15:28:15+00:00

    So far so good.

    In step 12 you have to wait for the format to complete before appling the image.

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  2. Anonymous
    2018-02-13T15:13:55+00:00

    I get this after executing first powershell command. Am i on the right track or somethings ![](https://learn-attachment.microsoft.com/api/attachments/f796ce80-c614-46d3-96fa-9d9e75f91735?platform=QnAwrong? And for the 12th step do i need to execute the format c drive command first and then the next commands or i can execute them all together?

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  3. Anonymous
    2018-02-13T14:41:24+00:00

    You mean the replace fullpathofvhdxindoublequoteswith the full path of your biggest vhdx file with in the C drive and windowsimage folder i just created?

    Yes - in double quotes.

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  4. Anonymous
    2018-02-13T14:23:20+00:00

    You mean the replace fullpathofvhdxindoublequoteswith the full path of your biggest vhdx file with in the C drive and windowsimage folder i just created?

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  5. Anonymous
    2018-02-13T13:52:40+00:00

    You need to replace fullpathofvhdxindoublequotes with the full path of your biggest vhdx file and put that path in double quotes.

    e.g

    "E:\Backup\WindowsImageBackup\X9SCL\Backup 2018-02-11\230155 2e7a85e7-1eb7-43f9-8135-364f6f69e6b7.vhdx"

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