I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous
2017-11-04T01:05:06+00:00

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

179 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-01-24T20:41:15+00:00

    Hey> An update to your info- Yes Macrium Reflect freebie Macrium Reflect 7 - Free Edition works perfectly as I've just beta-tested it out the past two days upon my Windows 10 Enterprise E3 subscription & also w/ Windows 10 Enterprise LTSB 2016 under test setups!

    Macrium Software Manufacturer: Paramount Software (UK) Ltd...

    Results> Macrium Reflect  works perfectly upon both Windows OS! Also do check-out my previous post w/in this thread w/ info on this very issue.

    Best Regards,

    Xen.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-01-24T20:31:27+00:00

    When Microsoft use the term deprecated they mean...

    1. The application is not regression tested - when they make changes to other parts of the OS, they don't check to see if is still works.
    2. The application is frozen - no development (which includes maintenance) will continue.
    3. The application is obsolete - Microsoft often use the terms deprecated and obsolete interchangeably.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-01-24T16:02:03+00:00

    Certainly, it was that Fall Creators Update. Looks like MS broke SIB then instead of fixing it marked it as "deprecated".

    https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up

    I certainly hope they update it to work with Windows 10 platform. System Image is the most accurate and easiest way to restore your partition and Windows back to the way it was when it was working good. 

    System Image is my Failsafe method. Restoring a restore point doesn't work 100% of the time. Many times it shows incomplete restoring of restore point whereas System Image is 100% restored without any problems.

    I used Acronis once to restore my Windows but it had several flaws in the restored image. It did work just not as accurate as Window's System Image backup. 

    I will be highly upset if Microsoft removes this feature from Windows 10. Plus why do I have to pay to use a 3rd party backup (plus upgrading every time Windows new version comes out) when I have it included in the Windows Installation.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-01-24T15:49:57+00:00

    Two things:

    1. Deprecated does not mean removed. 
    2. In my case, I was able to create the system image from 1709 but not restore.

    The long-winded answers are pointless. Yes, MS recommends using a third party tool so that at some point in the future when the status goes from deprecated to removed users won't be left high and dry, but the tool  they provide to do the job currently  creates backups just fine. It fails to restore. Period. That's broken. Not deprecated.

    Who said it did?

    Exactly, you can create one, but not restore it, that's why it was deprecated.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-01-24T14:52:10+00:00

    Certainly, it was that Fall Creators Update. Looks like MS broke SIB then instead of fixing it marked it as "deprecated".

    https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up

    Was this answer helpful?

    0 comments