I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore.

Anonymous

I cannot restore any system image which was created in Windows 10 v1709 using Backup and Restore. I receive the following error:

“The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information.

(0x80042302)”

This is a fresh Windows 10 v1709 installation. The repair disk was created using Backup and Restore. The image resides on an external USB hard drive which contains other images. I can restore any Windows 10 v1703 image using the repair disk. I cannot restore any Windows 10 v1709 image using the repair disk.

As a first test, I installed Windows 10 v1709 on a new HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I also used a different external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. It failed with the VSS error referenced above.

As a second test, I installed Windows 10 v1703 on the same HP EliteBook 840 G4 laptop (before installation I wiped its hard drive). I used the same external USB hard drive to back up the image successfully. I checked Event Viewer and found no errors or warnings relating to Windows Backup. After a successful backup, I wiped that laptop using the “clean” command and tried to restore the same image I created earlier. The restore was successful.

Unsuccessfully, I tried to restore an image using repair disks I created in Windows 10 v1703, v1607 and v1511.

I am aware System Image Backup (SIB) Solution is deprecated (not removed) in v1709. I searched online for other users with the same issue and came across the following post on TechNet forum.

https://social.technet.microsoft.com/Forums/windows/en-US/1f21b451-1431-414c-89e4-8010dfa5d239/win10-1709-system-image-restore-vss-error?forum=win10itprosetup

The culprit appears to be v1709. Something changed to prevent a successful restore.

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179 answers

Anonymous

2018-01-24T14:40:55+00:00

Yesterday, for the first time since System Image was introduced, I had a System Image Restore failure due to the fact at the very end it couldn't install drivers offline. This happened twice.

This morning, I decided to do System Image restore by booting into Windows 10 repair by using a Windows 10 Installation disk. The System Image restore without a problem.

I figure that maybe the January 3rd Windows Updates may be to blame. By using a Windows 10 Installation disk to restore your System Image, it bypasses all MS updates thus allowing it to restore successfully.
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Anonymous

2018-01-24T14:33:24+00:00

Yesterday I tried to restore a System Image. But both times failed at the very end with the error that it couldn't install driver offline.

This morning I booted up using Windows 10 latest version installation disk. I had a successful System Image restore without any problems.

I suspect one of Windows updates after January 3rd is causing the problem. Using a Windows 10 Installation disc bypasses those updates by Microsoft.
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Anonymous

2018-01-18T17:06:55+00:00

I know it was a bug, I spend 2 days trying to figure out what happened when trying to clone from a system image. Now I was trying to figure out how to scrap the system image that is no longer working after the fall update and update and find another way to clone computers without having to buy third party software.

Mainly we use cloning for swapping out machines. For example, we have a Surface Pro 4 battery start to expand and bulge the screen. We used to simple click on Windows backup and then create a image and then get the new Surface and then simple boot from a Windows boot disk and choose restore with image and then the new Surface Pro 4 is an exact clone and the user is back up and running exactly the way they were with all software and programs in a few hours.

So in your post it sounded like the VHD would do the same thing without having to mess with 3rd party software, is this true?
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Anonymous

2018-01-18T15:13:58+00:00

Thank you RWB for the instructions!

We normally have computers that are running Windows and work good but the screen may be bad and we want to clone the system to a new computer. Could we boot into windows and then use the "Disk Management" tool to create the VXD and then follow steps 9 thru 13 to restore?...

Maybe. You may also be able use DISM from a repair disc command prompt to capture an image direct to WIM.

I usually recommend using a third party tool to clone a disk - especially if you have differing handware. The above procedure is a workaround for a Microsoft bug.
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Anonymous

2018-01-17T14:40:06+00:00
Thank you RWB for the instructions!

We normally have computers that are running Windows and work good but the screen may be bad and we want to clone the system to a new computer. Could we boot into windows and then use the "Disk Management" tool to create the VXD and then follow steps 9 thru 13 to restore?
1. Restart Windows.
2. At the login screen click on the power icon and click restart while holding the shift key. The machine will restart in recovery mode.
3. Select Troubleshoot->Advanced->Command Prompt
4. When the command window appears execute...
Format c: *Dism /Apply-Image /ImageFile:E:\CapturedWIM\sib.wim /Index:1 /ApplyDir:C:*
1. That's it. When you restart, your windows will still be activated.
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