Windows Media Creation Tool error 0x80072F76-0x20017

Anonymous
2017-10-29T07:49:05+00:00

Hello, 

I want to reinstall my windows 10 64 bit into a new SSD I bought.

I am trying to create a USB flash drive using windows media creation tool but I am getting this error every time. I have tried it on 4 laptops and 1 desktop, and with 3 different pendrives. 

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-10-29T11:10:43+00:00

Hi Divyank,

The error code 0x80072F76-0x20017 means that the tool doesn't have permission for it to run. For us to assist you, we suggest that you follow the simple steps listed below:

  1. Right-click on the Media Creation Tool.exe.
  2. Press Properties.
  3. Click on General.
  4. At the bottom, click on Unblock.
  5. Press Apply, and then OK.

Let us know how it goes and if you need further assistance, feel free to post back.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

146 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-12-03T06:56:50+00:00

    The actual solution is that this tool is not broken.  It is a Windows 8 executable because they created it so that they only needed a single tool for upgrade from Windows 8 to 10, transfer to another PC and/or reinstall. 

    So it is a Windows 8 file, run it in compatibility mode for Windows 8 and it works fine.  (Of course in admin mode too). 

    All of the other workarounds just spoof your PC past the version checker at the ISO download site but using compatibility mode is the proper method.  

    Yes, they should have a different tool for each OS version AND they should have some sort of instructions to let you know to run it in compatibility mode, but they don't so just do it if you want the file.

    Running it in Windows 8 Compatibility mode works just as well as all other suggestions, meaning it doesn't most of the time and does once in a while.  Windows 8 Compatibility mode isn't the answer.  

    Sometimes the tool works, sometimes it doesn't.  Why that is no one has been able to successfully answer as of yet. 

    One thing I can say with 100% certainty:  the issue has to do with the tool's communication with the server, though what part of that communication I don't know.  

    Hi, i don't know how but now it's working well...thanl you for the explanation

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-12-03T08:08:57+00:00

    The solution to me was to fall back to my ISP's DNS. The tool was not working on Google's DNS (8.8.8.8). I simply removed the custom DNS entry from my router and it was fixed...

    If you haven't ever set your DNS manually then the solution might be to find another DNS service that does happen to work. My ISP's happens to work for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-12-03T11:26:36+00:00

    It just worked for me with Windows XP's compatibility mode.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-12-03T17:52:16+00:00

    I fixed it by setting my dns to Google's OpenDNS (8.8.8.8 & 8.8.4.4) and by flushing my DNS cache in cmd (ipconfig /flushdns). Clearly there is some kind of issue resolving the IP address for Microsoft's upgrade servers.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments