This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
For the past 6 days the volume bar has not gone away. I try to turn down the volume, but it gradually goes back to 100. The bar gets in the way, and the volume is way too loud. I've seen other people have had this same problem, but I haven't found a solution. I've restarted my computer, I've downloaded an updated audio driver, I've held down the audio buttons on my keyboard, but nothing helps.
I have a Windows 10, Inspiron 15-7579, 64 bit.
[Moved from: Windows / Windows 10 / Performance & system failures]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just searched the interned for hours only to discover that it's not a software issue, but that there is a volume button on the side of the computer next to the power that I never noticed and it was STUCK. That was definitely my problem. It's still kind of stuck for me, but at least the volume icon went away. Hope this helps.
Ryan
Thank you for your reply.
I did try the clean boot but was not successful in isolating the service that was the issue. I think I did it wrong and initially turned off too many services. The volume bar was gone until I reinstated all the services. But I have been messing around with my computer since I posted my message.
As I said, I have been having all kinds of issues with my computer in addition to the volume bar problem. I don’t know if they are related or if it’s just a coincidence. My computer was largely unusable with all the issues I was having. So I did a computer reset, the full reset option that you would select if you were recycling your computer. I was going to try creating a windows media file to run a windows repair, but I have not been successful getting that created from another computer. After the reset, I updated windows to the most current version and then I updated the drivers for Intel® Display Audio and Realtek High Definition Audio and that didn’t fix it either. I currently have the High Definition Audio disabled so there’s no sound and that does remove the volume bar in the upper left corner.
I currently have no other users on this computer. The volume bar shows up upon logon to the computer. I am also currently getting a lot of those blue screens with the unhappy face that states there was an issue starting my computer and it needs to restart again. I also had to try the reset a couple of times before I could get that to run, it failed a few times and then backed out all changes. I did not try running in Safe Mode.
So that about sums up where I’m at. Do you have other questions? What should I try next?
Thank you.
Thank you for the clarification. To further isolate the issue, I suggest that you try to boot your computer to safe mode. This way we'd be able to check the integrity of your hardware. If the issue persists, I would suggest that you create a new user profile and name it as test. This is to check the PowerShell of your current user profile if it is intact.
Please don't hesitate to keep me posted with the results.
I have not had a chance to try this yet but hopefully this weekend. Once I get it into safe mode, what do Iook for or do next?
Awesome! Thank you. 4 months with my computer in its stand, and tonight this problem arose. It did not occur to me to look there.
