Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-29T23:25:27+00:00

    I have had the same probs Microsoft should issue service packs like they use to I never have had so much probs since I had the free upgrade its got to be the worst os system to date doesn't Microsoft care at all about giving people such probs

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  2. Anonymous
    2017-12-30T01:13:44+00:00

    HI john. I fell your pain and frustration. Im having the same annoying problem since mid year. I have posted my problems, but to no avail, no solution work. Im running ASUS ROG GL502VT 1607 build. Had continuous loop of download and failed to install 1703/1709.  I really dont like to do clean install.

    I mean my laptop build when bought was 1511 and upgraded to 1607 with no hiccups. Clearly a bug exist in 1703/1709.

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  3. Anonymous
    2017-12-31T04:14:38+00:00

    Hi,

    It seems that you've already tried all the troubleshooting steps to update your computer to the latest version.

    To resolve your concern, we suggest that you perform a clean reinstall of Windows 10 on your computer.

    Kindly refer to this article for instructions.

    Let us know how it goes.

    Do you mean to do a Reset or a Fresh Start?

    Thanks.

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  4. Anonymous
    2017-12-31T04:31:11+00:00

    If you read the article you find that it is a clean install or reinstall.

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  5. Anonymous
    2017-12-31T05:12:07+00:00

    Here is your site...

    https://www.asus.com/us/support/Download-Center/

    ROG GL502VT

    I've scanned the FAQs. It appears they expect both v.1703 & v.1709 are good for the GL502VT. However, I see no FAQ with suggestions what to do in case of trouble.

    (1) Make a Windows system image (in case things get even worse).

    (2) Update all your drivers to the ones at the site. BIOS version is in MSInfo32 (ask Cortana).

    (3) Try to upgrade to v.1709 once more.

    There is also is a ROG Community. If you find an answer there, please report it back here.

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