Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-18T16:09:07+00:00

    I have down loaded the KB4057291 and installed first. And thereafter 4073290 and 4058258.I problem solved.

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  2. Anonymous
    2018-02-19T01:17:20+00:00

    Thank you man. You and PCR might able to crack this thing.

    1. is it related to disabling SMART, SECURE boot in BIOS?

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  3. Anonymous
    2018-02-19T02:27:06+00:00

    Leave SMART ON. I think that is entirely within the HDD & has nothing to do with Windows installation, only with HDD diagnostics. I would leave Secure Boot ON too for now, although some recommend turning it OFF for problem solving purposes. It never was a problem for me. Let's see how it goes with it ON first, since Robert has confirmed the current problem to be a malformed BCD. It's possible Windows does something with that setting during the installation, & ON is better.

    (1) Did you boot to the external recovery environment & check that the BCD backup you made is accessible there, that C:\ is still C:\ (hasn't switched to D:\ or another letter), & that BCDEdit will run there? I urge you to do so!

    (2) I see in the extracts that Robert posted of your logs that your computer appears to be "Locale = en-US". Please confirm that at "START, Settings, Time & Language, Region & Language"...

    (3) OK, I'll get to work on instructions to run BCDBoot. It will default to "US English". The URL I posted above...

    https://social.technet.microsoft.com/wiki/contents/articles/36029.windows-10-troubleshooting-error-upgrading-to-build-1607-0x80070057-0x2000a.aspx

    Windows 10 Troubleshooting: Error upgrading to build 1607, 0x80070057-0x2000A

    ...suggests we put a letter on the system partition & rename the current BCD. It's a good idea to use the letter, since you've got two system partitions (the second being on the D: drive). It won't hurt to rename the current BCD, as that will provide a second backup.

    But let me nose around a bit. I'll post full instructions later.

    Microsoft Windows [Version 10.0.16299.248]

    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>bcdboot /?

    Bcdboot - Bcd boot file creation and repair tool.

    The bcdboot.exe command-line tool is used to copy critical boot files to the

    system partition and to create a new system BCD store.

    bcdboot <source> [/l <locale>] [/s <volume-letter> [/f <firmware>]] [/v]

                     [/m [{OS Loader ID}]] [/addlast] [/p] [/c]

    source     Specifies the location of the windows system root.

    /l         Specifies an optional locale parameter to use when

                 initializing the BCD store. The default is US English.

    /s         Specifies an optional volume letter parameter to designate

                 the target system partition where boot environment files are

                 copied.  The default is the system partition identified by

                 the firmware.

    /v         Enables verbose mode.

    /m         If an OS loader GUID is provided, this option merges the

                 given loader object with the system template to produce a

                 bootable entry. Otherwise, only global objects are merged.

    /d         Specifies that the existing default windows boot entry

                 should be preserved.

    /f         Used with the /s command, specifies the firmware type of the

                 target system partition. Options for <firmware> are 'UEFI',

                 'BIOS', or 'ALL'.

    /addlast   Specifies that the windows boot manager firmware entry

                 should be added last. The default behavior is to add it

                 first.

    /p         Specifies that the windows boot manager firmware entry

                 position should be preserved. If entry does not exist,

                 new entry will be added in the first position.

    /c         Specifies that any existing objects described by the template

                 should not be migrated.

    Examples: bcdboot c:\windows /l en-us

              bcdboot c:\windows /s h:

              bcdboot c:\windows /s h: /f UEFI

              bcdboot c:\windows /m {d58d10c6-df53-11dc-878f-00064f4f4e08}

              bcdboot c:\windows /d /addlast

              bcdboot c:\windows /p

    C:\WINDOWS\system32>

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  4. Anonymous
    2018-02-19T02:41:23+00:00

    Once again, thank you. 

    1. i did read in asus rog forums that disabling smart might help. see this

    https://rog.asus.com/forum/showthread.php?92349-Windows-Creator-Update-Installation-Failure-on-GL502VS-workaround

    what are your thoughts?

    1. Yes, time and settings is correct.

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  5. Anonymous
    2018-02-19T03:33:07+00:00

    (1) I read that ROG URL. I see no definitive statement that SMART need be turned OFF. It was something one of them did in a crisis. I would think - if SMART is inappropriate for SSD's - it would have been stated in the box to turn it OFF after installation. Also, the SSD itself has to cooperate for SMART to work. It would be built-in to be uncooperative, if appropriate, I think. Finally, you do definitely want SMART to be active for your D:drive.

    (2) OK. Probably I will instruct to...

    (a) Put the letter Z:\ on the system partition of your SSD, using DiskPart.

    (b) Rename the BCD that is on it, using a Command Prompt (Admin).

    (c) Issue the precise command (for GPT disks) in that URL:  BCDBoot C:\Windows /s Z: /f All

    (d) Finally, remove the letter, using DiskPart.

    A reboot hopefully is good news after that. But give me a chance to poke around a bit. If I see nothing soon that is objectionable to it, I'll post the instructions. I'm pretty sure it can all be done while booted to Windows. If not, we'll have to drop to the recovery environment.

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