Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-16T20:38:02+00:00

    For the meantime

    1.THE CBS log is actually Feb 16. All of them. The download option 10mb is at the right side once you opened the link. 

    --i change the cbs log into cbs.old   restart and attempted the ISO updated which resulted in error of 1ST PHASE BOOT. thus the new cbs log which is 10mb--

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  2. Anonymous
    2018-02-16T20:46:28+00:00

    (1) Your CBS.log is "too big to preview".

    In fact, I downloaded it and was going to say it is not current enough; all it has is rollback info.  We probably need either the PersistCBS or even the PersistCBS... cab file.   Or something more relevant that I don't know to suggest--which is why I suggest using my PowerShell script to find out what else is available.   ; )

    The .nfo file is interesting though.  E.g. the WER file makes me think that there is an interferer active but I'm not finished yet with my analysis.  I intend to respond in the poster's other thread.

    FYI

    Robert


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  3. Anonymous
    2018-02-16T21:13:02+00:00

    Regarding the boot options.

    I did changed the bootsequence. i tried using the HDD as boot drive. thinking it has something to do with Samsung EVO M2 SSD. anyway the boot options are

    BOOT 1 

               2

               3

    i hve returned the boot options on its original set up.

    BOOT 1    0

               2    SAMSUNG

               3    HGST HDD

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  4. Anonymous
    2018-02-17T03:28:26+00:00

    I entrust the study of his CBS.log to you, Robert. I saw your work in another thread. Good going to see a wrong drive was getting accessed. My current thoughts...

    (1) UEFI must be set to boot the Windows Boot Manager during an upgrade.

    (2) C:\Windows.old should not pre-exist the upgrade.

    (3) Could be problematic to have a clone attached during an upgrade. Windows may seek to pull it into a dual-boot & may have trouble with its system & recovery partitions.

    Regarding your RAM Defects...

    PS>bcdedit --% /enum {badmemory}

    RAM Defects


    identifier              {badmemory}

    badmemoryaccess         Yes

    badmemorylist           0x199105

    IIRC, that's a Win 8.1 phenomenon. An upgrade to Win 10 doesn't wipe it. It was my clean install of v.1703 that made that go away, & it hasn't returned after an upgrade to v.1709. See...

    https://social.technet.microsoft.com/Forums/en-US/49abeeb2-f2c3-44c1-b9ee-d4faf0c7de91/why-badmemoryaccess-yes?forum=WinServerPreview

    Why "badmemoryaccess yes"?

    Now, I can't quite recall whether I had a "badmemorylist", though. Maybe run a RAM test, & delete the entry, if you pass. (I do recall running a RAM test once/twice, but not having the list.)

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  5. Anonymous
    2018-02-17T04:08:59+00:00

    Thanks for your feedback.

    Im a bit confused on

    (1) UEFI must be set to boot the Windows Boot Manager during an upgrade.

                  are you saying my laptop is not set on UEFI on boot? If not, how do i enable it?

    (2) C:\Windows.old should not pre-exist the upgrade.

                 this folder has been deleted some time ago.

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