Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-02-22T23:53:17+00:00

    Log files

    1. https://www.dropbox.com/sh/7gjm6wdcakrhw0s/AACN-pI5GFWQoyjMzcmKqGFya?dl=0

    EDITED:

    2.(1) Let me see a full:    BCDEdit -enum  all

                darned, i just re attached my HDD. il try it again later

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  2. Anonymous
    2018-02-22T22:56:31+00:00

    (1) Let me see a full:    BCDEdit -enum  all

    (2) What is your progress in getting to a Command Prompt of external media?

         You must get there to delete the current BCD before "BootRec /RebuildBCD" will do a good job.

    (3) But let's see what Robert will discover in your logs first.

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  3. Anonymous
    2018-02-22T19:34:37+00:00
    1. setupack log is that in Windows BT and windows old folder after a failed upgrade right?
    2. if thats the case,i have deleted those. anyway il install it again under same circumstances

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  4. Anonymous
    2018-02-22T16:07:42+00:00

    0xC1900101 - 0x20017 Installation failed during safe OS phase with an error during boot operation

    We could check if your setupact.log has changed at all.  E.g. it might be something else now.

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  5. Anonymous
    2018-02-22T13:23:07+00:00
    1. remove HDD and kaspersky
    2. tried w10 ISO 1709 Clean install
    3. failed. same msg 

    0xC1900101 - 0x20017 Installation failed during safe OS phase with an error during boot operation

    i didnt read ur EDIT portion after that.

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