Feature update to Windows 10, version 1709 fails to install

Anonymous
2017-12-15T05:07:39+00:00

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?

Thanks!

-Andrew

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-03-21T04:12:42+00:00

    are you questionsformicrosoftproducts?

    No.  And I imagine that script may have been derived from something that John Wink once gave us.

    Apparently more recently he has been hanging out on Reddit...

    https://www.reddit.com/user/johnwinkmsft

    Do a find in there for CopyLogs.  If it is still available compare what is wanted by each.  I try to limit what I ask for to what I know how to use and expect to be relevant to the issue at hand.   ; )

    Robert

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  2. Anonymous
    2018-03-21T03:18:17+00:00

    Hey PCR, 

    good news. I am now running w10 1709 version. No hiccups during installation. BUT I lost my Bluetooth function. even though I downloaded the driver as ASUS GL502VT support page and I also lost my other numeric keypad. see pic.

    ANY solution to restore my other keypad and Bluetooth?

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  3. Anonymous
    2018-03-21T01:35:26+00:00

    I see he is kingMAYURI in that thread, having conquered a county in Malaysia formerly run by Simple Simon. But are you questionsformicrosoftproducts? You are one of mighty few who could write a 12-line DOS command like he did...

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    OK, it's only 11 lines here. But still!

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  4. Anonymous
    2018-03-21T00:27:51+00:00

    The Carmack article is comprehensive, but boils down to...

    (1) Backup what you've now got, individual important files & even make a Windows system image.

    (2) Maybe download & keep critical device drivers like the display & network adapters at hand.

    (3) If you've got MS Office or 3rd-party apps that require a license, ensure you know how to reinstate it.

    After the final button is clicked on the clean install, it will be done in 24 minutes. Cortana asks for the Wi-Fi (written on the router) & MSFT account passwords only. For me, all the Dell/Intel/Realtek drivers came in automatically on their own. (Fine, a few of them constantly asked for a "reboot to complete" the install. But they had nevertheless installed, & all were functioning well. Those three all ceased their squawking after they were updated.)

    Good luck, & keep us informed.

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  5. Anonymous
    2018-03-20T22:48:50+00:00

    Thanks for your answer.

    Unfortunately, it is a little bit too complicated for me.

    Thanks for taking the time to answer.

    I will try to buy it instead.

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