whooaaahhh,, what is that? i am scared hahaha... i have no idea what are u guys talking or planning. (Im no windows 10 expert).
Btw i have posted my sfc and dism results
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail?
Thanks!
-Andrew
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
whooaaahhh,, what is that? i am scared hahaha... i have no idea what are u guys talking or planning. (Im no windows 10 expert).
Btw i have posted my sfc and dism results
i did try those sfc and dism months ago. there was no error. anyway i did try it again TODAY, here is what i found...
1. DISM
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.14393.0
Image Version: 10.0.14393.0
[===========================96.6%======================== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\WINDOWS\system32>
2. sfc
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\WINDOWS\system32>
=== i am pretty surprised. there was no such error before===
If you were brave enough, Robert, you could regenerate your entire BCD with BCDBoot. But - in case of catastrophe - don't tell beerus_king. It might scare him off!
(1) That's getting pretty bad, when the computer tells you its system files are corrupt. The only thing, really, that can cure system files are system files.
(a) One cure is an upgrade-install, but we're already having fun doing that.
(b) Try the DISM & SFC duo, in that order, but often they prove to be inadequate, saying there is nothing to fix or saying they did fix it - but still the problem remains...!...
Use the System File Checker tool to repair missing or corrupted system files
And good luck, if they refuse to run or spit out error messages or names of files they can't repair.
(2) Yes
https://www.microsoft.com/en-us/software-download/windows10
Download Windows 10 - Currently, this is version 1709
That is version 1709 now - not v.1703.
(3) Maybe try to make a Recovery DVD (Repair Disc), at "START, Settings, Update & Security, Backup, Go to Backup & Restore (Win 7)" (or ask Cortana for Control Panel, & select Backup & Restore)...
(4) At your ROG site, I think I see it is the ESC key that will get to your UEFI boot options screen. Hold the ESC key as you boot for the boot menu. Then select the DVD or USB Installation media. (Or select the Recovery DVD or USB, if you've been able to make one.) When it starts, remember to click "Repair this computer" at the lower left instead of to install.
Happy weekend.
Before il proceed Id like to clarify some things. This is my first time doing this. how do you do the ff.
"""(a) Boot a Recovery USB drive or a Win 10 Installation media.
If to the Installation media, choose "Repair this computer" (instead of to install).
(c) At the "Choose an option" screen, click "Troubleshoot > Advanced Options > Command Prompt"
---- I tried creating first a recovery drive using usb. but the wizard tells me "We cant create a recovery drive on this PC some required files are missing etc""...
regarding w10 installation media. i have a 1703 ISO file. but my Laptop is at 1607. is that ok?