I’m seeing Trojan:JS/Flafisi.D detections and Tech Support Scams on the Edge browser Start page

Hello, I have been using the UBlock since 4/28. The good I have not gotten any flash popups since then. The bad I use MSN as my home page and had a practice of reading or browsing the 12 or so articles daily. Now they no longer appeasr and I just have a white empty box.

 I would gladly uninstall Ublock if Microsoft ever gets around to improving Edge and stop the Flash popup. Any Financial work or deep browsing I now use Chrome.     

Received the following information the other day.  Have not had time to verify.  Except that I've been using MBytes for years.

Larry (Malwarebytes Support)

May 1, 09:48 PDT

See if this helps with uBlock

https://www.dailywoke.com/how-to-use-ublock-origin-to-block-all-ads-complete-guide/

Larry Tate - "LDT"

Senior Malware Removal Specialist

Technical Support Specialist

support.malwarebytes.com

Hi Mary,

Could you please submit a piece of feedback saying "trojan threat - please help"? I'll use this as a seed to investigate your cases together with all others. You're definitely getting the offending ad that downloads the virus as a targeted advertisement. 

To submit feedback - just go to www.msn.com. Scroll the page just a tad bit to see the "Feedback" button at the bottom right corner of the page; click to open the dialog and write the message above. It would help me a ton!!

Thank you!

-Rodrigo 

MSN Engineering.

HI Rodrigo-NEED HELP PLEASE:

 rule of patching.

1. never install a Windows 10 feature update the same week it comes out.  I don't care that you get a pop saying CLICK ME it's the April update, you never want to be part of the first round of updaters.
2. Early patching means that antivirus is often not ready.  I personally feel that windows defender is just fine on Windows 10.  Per my read you have hitman and cleaner and malware bytes and that's way way way too many antivirus on any platform.
3. Do you know if you have HOme sku or Pro sku?

 I got this email the other day and 2 phone calls with caller ID 1 800 Service  800-642-7676.  I did talk in general terms with the person who called tonight.  He is supposed to call me back to work on case. I blew off Malwarebytes because I couldn't understand what they wanted me to do!!!!

When someone calls-what is the best way to be sure you are talking to a legitimate representative?????

Microsoft Technical Support <******@css.one.microsoft.com>

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Yesterday, 10:38 PM

You

Dear Rick,

We tried to call you, but weren’t able to contact you.

If you’d like us to call you again, please reply to this email with the best time and number to contact you.

Thank you for visiting Answer Desk. We’re here if you need us.

The Microsoft Answer Desk team

Hi,

We are making adjustments on identification of Flafisi.D malware. If you are still getting reports of ‘false detections’, please use this Feedback Link and provide us the steps you follow to reproduce the detection, including the URL from the browser.

If you would like to report **** ‘false detections” other than Flafisi.D, you can use this Feedback Link or submit the detected file here.

Thanks,

Paul...

Hi, PaulSey. As far as I know, there has never been any report (or reason to believe) that these Trojan:JS/Flafisi.D detections are “false detections” – and the general consensus heretofore has been that these are authentic detections being prompted by malware-site redirects that are carried in on an MSN advertizing channel – and that these malvertising redirects would need to be eliminated at their source by cleaning up the compromised ad supplier. And I think that this is also the understanding of RodrigoLode(MSFT)"). So can you please tell us whether rechanneling the reports for this issue signals a change in the status of the MSN investigation – and can you also please clarify whether or not this is based on some kind of reinterpretation of the circumstances surrounding these Trojan:JS/Flafisi.D detections.

Thanks,

GreginMich