Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous
2017-11-28T04:21:57+00:00

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

  • Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
  • Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff
Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-04-15T03:18:33+00:00

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

 alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

Was this answer helpful?

9 people found this answer helpful.
0 comments

125 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-12-22T12:07:31+00:00

    If you guys need to stay connected to the internet but does not want this update to trigger automatically, I found in my case playing a movie prevents it from launching. That's the only thing I can count on without this update consuming my internet package.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-12-27T14:05:15+00:00

    I'm having the same issue

    https://aka.ms/Fh5s7a

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-12-29T13:34:19+00:00

    I have the exact same problem as described above.

    My computer is heating, lagging uselessly and consuming my enterprise bandwidth for nothing...

    It is really counter productive for private companies to have such a system in their computers.

    I have tried to untick "windows update" from "services" menu accessed by typing "msconfig" in cortana. But the silly update window keep on appearing :-(

    However I think we must go there (services menu) or in the start menu to deactivate something related to this updater.

    Be careful though by doing this, don't deactivate anything important for windows to run!

    Also, make sure your antivirus is kept updated if you succeed deactivate windows update...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-12-29T14:19:24+00:00

    Finally I have run ccleaner and uninstalled the "update wizzard".

    This seems to have solved the problem of this window constantly appearing for now.

    I will update windows manually later next year (or another) if I get a notification from Microsoft saying that this issues is definitely fixed.

    Was this answer helpful?

    0 comments