Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous
2017-11-28T04:21:57+00:00

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

  • Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
  • Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff
Windows for home | Windows 10 | Windows update

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Anonymous
2018-04-15T03:18:33+00:00

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

 alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

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  1. Anonymous
    2017-12-10T17:59:48+00:00

    Before you ask me to submit feedback, I've done so here :

    https://aka.ms/Iwgdk5

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  2. Anonymous
    2017-12-11T03:53:56+00:00

    Experiencing the same exact issue, tried all the solutions mentioned in this post and none of them worked. I downloaded like almost 200gb worth of data these past days ONLY on this update and sorry to say this, but my internet package does not have an unlimited bandwidth and this is completely unacceptable.

    Least that could be done is provide us with a downloadable version; a working one too.

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  3. Anonymous
    2017-12-15T15:46:26+00:00

    I have been experiencing the same issue on my Dell XPS 15 laptop. 3 separate MS technicians connected remotely to my laptop to try to fix the issue but the same steps were followed in all of the cases:

    -clearing the Temp folders

    -running the Windows Update troubleshooter

    -stopping services and startup programs

    Nothing fixes the issue. KB4033631 and KB4049411 keep installing "successfully" non-stop. Windows 10 update to 1709 also keeps trying to install non-stop but fails with code 8007001f. I tried running disk clean which at one point had 21.5GB of files to delete because of all the failed Windows 10 updates. 

    I tried updating Windows 10 to 1709 via the Windows 10 Update Assistant, and also via the MediaCreationTool. Neither of them work. This morning the standard Windows 10 Update (via Check for Updates) showed that an update to 1709 was available. It ran the update and after rebooting I got a notification that Windows could not install all updates. Of course the update to 1709 failed but the 2 KBs above "successully" installed again for the 100th time.

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  4. Anonymous
    2017-12-16T17:40:26+00:00

    So you waste our time with "solutions" now you waste our time with filling out a report . You are so unhelpful.

    Forced, unlisted updates. Thanks.

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