Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous
2017-11-28T04:21:57+00:00

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

  • Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
  • Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff
Windows for home | Windows 10 | Windows update

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Anonymous
2018-04-15T03:18:33+00:00

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

 alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

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  1. Anonymous
    2018-02-23T05:40:05+00:00

    Well microsoft COWARDS....what are you going to do about this problem...or don't you care about your customers...or are you too big and mighty to give a crap????

    We are waiting for a response and a fix....

    Dano

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  2. Anonymous
    2018-02-24T12:41:59+00:00

    Did not work for me. I had to do a factory reset

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  3. Anonymous
    2018-02-27T00:48:44+00:00

    Hi

    For those of you who want to block Windows 10 Update Assistant from downloading time after time I found the following solution.

    You can go to windows firewall/advanced settings. Under actions click new rule. Click on program. Program path: C:\Windows10Upgrade\Windows10UpgraderApp.exe. Next block the connection. Next and before pressing finish choose a name for that  rule. That's all.

    The update assistant will still pop up but won't be able to download anything.

    Otherwise I tried almost all of the suggested solutions here. None of them worked.

    Called microsoft support, they could do nothing and then attempted to persuade me that the problem is due to incompatible drivers from ASUS. They said ASUS won't release new drivers compatible with update 1709 and for that reason nothing could be done from microsoft side and I should revert back to windows 8 and stay with it forever. I asked them why is Windows 10 Update Assistant so intrusive to wake up PC without my permission and start downloading several times everyday the same failed update. They responded it's not an intrusion, but a feature. I got bored listening to their nonsense and closed the line.

    I haven't yet done format and clean install hoping for a release of a fix, a patch or whatever that can solve the issue.

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  4. Anonymous
    2018-02-28T18:04:06+00:00

    Hi Loginn,

    Thanks for sharing your experience with me - what a joke when the world's leading software company try to feed you something unpleasant ( to avoid the censors ) - instead of sorting the problem. The real worry is that this may happen again!!!!!!!!!!!!!!!!

    Barry V

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