Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

0 comments

125 additional answers

Anonymous

2018-01-10T20:15:47+00:00
Hello,

It was present in one of the checkboxes in your screen shot.

I checked it, but after the successful update from 1607 to 1703 (Win10 Pro) the deferred option changed as mentioned in my post.

I am not sure about windows update assistant. What I did was to click on check for updates once I uninstall that assistant from Apps, and it started downloading update for 1703.

So to resume:
1. Checked the checkbox deferred update
2. Uninstall assistant from Apps
3. Run windows update
*EDIT*

Maybe this can help you enable that option:

https://4sysops.com/archives/the-new-defer-upgrades-and-update-group-policy-in-detail/

~~The part that you want to try to enable is:~~

If you want to do this for all Windows 10 machines in your network, you can use the Group Policy Defer Upgrades in Computer Configuration > Policies > Administrative Templates > Windows Components > Windows Update~~~~. This makes you a WUB user, and you will now receive feature updates (upgrades) at least four months later than users in the CB receive them.

Actually don't do that. It says "now you will receive feature updates" but that's not what you want. You want to defer this so as to be able to update to a previous version. But the post from the link seem interesting.
Was this answer helpful?

0 comments No comments
Anonymous

2018-01-10T20:21:22+00:00

i posted my steps Dec 29. the choice to check for updates comes after one starts to install the new windows. you are in a completely different area. sorry i am off and away. check the deck 29 post.
Was this answer helpful?

0 comments No comments
Anonymous

2018-01-10T20:30:33+00:00

you have me confused. I got 1709 to load and is working. I did not uninstall update assistant from apps. I didn't post any screen shot that I remember nor can see on my Dec 29 post. Perhaps you are responding to someone else. I don't normally do these communications because i can't figure out who is talking to who. LOL.. anyways. as said, happy you got it to work. I've found that it doesn't matter how one gets to a solution in these programs. People chose different paths, but if the result is the same and it works, that is what is important.
Was this answer helpful?

0 comments No comments
Anonymous

2018-01-10T20:35:41+00:00

It was in response to DavidHankin's post. His solution that worked was to check deferred option in windows update to jump from 1607 to 1703 first. Which worked for me as well.
Was this answer helpful?

0 comments No comments