Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff

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Anonymous

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

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Anonymous

2017-12-10T07:23:03+00:00
Exact same issue here...KB4049411 and KB4033631 fail each time... Removed Anti Virus, performed clean boot, fixed windows update errors with the update troubleshooter... no result...

Hi,

These updates seem to be buggy. In the meantime, we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

For more information on Feedback Hub, see our support article and YouTube video.

In order to submit new feedback, please follow these steps:
1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app
2. Navigate to Feedback in the left menu, then press + Add new feedback.
3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
5. Once you’ve completed the form and monitoring, click Submit.
6. Click Continue using Feedback Hub.
7. Click My feedback at the top, then find the item you submitted. (It may take a while to appear).
8. Open the item you submitted, then click Share.
9. Click Copy link, then paste the link here in your response. (It will look like https://aka.ms/ link>).
Don't hesitate to reach out to us if you need assistance with Windows.
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Anonymous

2017-12-10T02:50:36+00:00

Exact same issue here...KB4049411 and KB4033631 fail each time... Removed Anti Virus, performed clean boot, fixed windows update errors with the update troubleshooter... no result...
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Anonymous

2017-12-09T21:07:41+00:00

Same issues here also is there no way to manually update them

KB4049411 and KB4033631
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Anonymous

2017-12-09T14:45:02+00:00
Hi Craig,

The issue may be caused by an improper Windows Update installation. For example, a Windows Update installation interrupted by a crash may result in a corrupted system file. A third-party program conflict can also be the reason for this error.

Let us narrow down the possibilities why your PC encountered this issue. You can follow the troubleshooting steps below:

Temporarily disable your antivirus program before running the Windows Update.

Visit the article on how to perform a clean boot in Windows. This helps eliminate software conflict that occurs when you install a program or an update. You may also determine what conflict is causing the issue by performing this method.

Fix Windows Update errors. Since you are using Windows 10, you can do this by running the Windows Update Troubleshooter. To download the Windows Update Troubleshooter, click on this link.

Restart your computer for the changes to take effect and try updating Windows again.

Note: After doing the steps above, you can enable your antivirus program again.

Keep us posted if you encounter any challenges along the process.
now on top of the 2 updates that have continually failed to be installed .. Windows 10 Update Assistant has been trying to update my Win 10 version because the message states "security updates can't be installed until you have the latest version of Win 10 installed, your version is 14393.351, latest version is 16299.98" .... but the installation has failed at 99% installed for the past 3 days with error code 0x80070002 .. i repeated the steps i took trying to get the 2 failed updates to install including clean boot and the update still fails at 99% installed

why isn't the update assistant updating to the versions that are next in line to be installed (numerical order) as there seems to be something my system is missing with version 14393.351 that is required for version 16299.98 instead of trying to install the latest version, especially since there was a version 15063 and Win 10 update assistant isn't trying to update at all to that version
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