Windows 10 KB4033631 and KB4049411 both fail with Error 0x8000ffff

Anonymous

Windows Update downloads and attempts to update KB4033631 and KB4049411 on Windows 10 64 bit laptop daily and it fails each time with:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff

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Anonymous

I was finally able to upgrade my Windows 10 version .. what a headache! .. ill post what i did so maybe it will help others with this issue

things you will need before starting

alcoholic beverage of choice

1-2 blank CD/DVD's ( 1 if you have an alternate location like an external HD to back up important files and such, 2 if you don't) i used blank DVDs i got from the dollar store as DVDs will hold about 4.5 GBs of data which is equal to about 12 entire music CDs worth.

what i did to resolve the never ending update loop by finally reinstalling the latest version over top of the old version

I made a new folder on my desktop and named it "back up" .. sent a copy of all important files, photos, documents including exe files for any apps i wanted to save to this folder i also made an HTML file of all my browser bookmarks/favorites and what ever other settings i could and put that in the back up locations, i then copied the folder to a blank disk as well as sent a copy to an external HD just in case something went wrong.

I downloaded the Media Creation Tool (found here - https://www.microsoft.com/en-us/software-download/windows10 ) then used it to create a Windows 10 setup ISO file to my desktop, i burned the ISO file to another blank disk .. i then went to Settings, then Recovery then chose Advanced Start Up .. clicked that to reboot my system then chose boot up from cd or dvd by clicking any key and followed the prompts .. i first tried using the "reset my pc option with saving files and settings" but that didnt work and either did "reset my pc with saving nothing", i was finally able to get it to work by choosing the advanced options and clicking the "fix windows start up loading issues" option, the disk started windows 10 set up and i chose to not keep anything and to just install windows, i entered my product key when asked, even tho since i was just reinstalling i didnt really need it as there is an option to skip entering it.. i was given the option of where to install it ( partition 1 2 or 3, version 1607 was installed on partition 2) and chose to install it over the existing operating system, it took less than 30 minutes to completely install so you need to watch and remove the disk from the CD rom drive before the pc reboots, you only have about 10 seconds to get the disk removed or else it will reinstall again. Was a lot easier upgrading to the latest version than i thought, the only thing i have left to do is reinstall all my apps and programs after windows finishes downloading and installing all the updates.

so now i have Windows 10 pro version 1709 build 16299.371 installed

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125 additional answers

Anonymous

2018-01-05T17:00:31+00:00

I did receive some additional info when I contacted the chat support .

One of the Agent, pointed out that Windows 10 v1607 , can not upgrade directly to the v1709. There is a v1703 in between.

He suggested updating to the v1703 first ... The ISO for v1703 is not publicly available.. It can be downloaded from the MSDN site.

He was very confident that is the problem. I'm going to try it tonight. (Yes, I learnt a lesson that this is not ideal work on these kind of problem during weekday nights...where you need to go to work the next day )

I will update this thread if it works ..
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Anonymous

2018-01-05T16:51:16+00:00

Hi,

Thanks for your reply and joining the club of 'what do we do next?' . I have run Reimage numerous times and done a deep scan as well as memory checks and my computer comes up Trumps -( perhaps better I say perfect ) every time!

I have even gone through the 1000 Microsoft patches to look for anything linking KB 4049411 or 4038631 with Windows 10 version 1607 - but again nothing.

I think this is a real software glitch that needs someone at HQ to look into.

Best Wishes and Good luck.

Barry
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Anonymous

2018-01-04T21:05:42+00:00

Hi Simple Sailor,

Good point.

I ended up with with a clean install of "Pro" edition.

It is all OK now. The point here I suppose, home edition causes issues if you work with vpn connections.

Purchase of Pro edition was the last thing I tried after trying allllll... I mean it.... "all" solution advises which ended up with waste of time and effort for 4 weeks.

It caused me serious time and data loss because of the high cash usage. so ms office products which I need to use for my job blowed up reqularly.
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Anonymous

2018-01-04T17:02:05+00:00

Hi,

Same issue after over a month of trying. The error keeps changing for Windows 10 Creators update, but at one point is showed error 0x8000ffff because of lack of HD space when attempting to open the CAB files. I have 700gigs free but I do have a Hybrid HD (WD 1TB with an 8gig SSD).

Does anyone else have a hybrid HD? Could this be one of the issues, particularly with the Windows 10 creators update?

E
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