Issues Updating from 1703 to 1709

Anonymous
2017-12-25T02:14:56+00:00

Split from this thread.

Hello,

I've the same error on two older Systems which stuck on 1703 and can't get 1709.

In both cases I don't use 3rd party virus scanner, I only use Windows Defender.

Mainboard: Asus M3A78-EMH HDMI,

CPU: AMD Athlon(tm) Dual Core Processor 64 X2 4450e,

RAM: 4x1GB Samsung M3 78T2953EZ3-CF7, DDR2-800 (400 MHz),

GPU: ATI Radeon HD 3200 (Onboard)

Mainboard: Lenovo ThinkCentre M55p

CPU: Intel Core 2 Duo E6600

GPU: Intel HD Graphics 3000 / Intel GMA 3000

RAM: 2 GB

Thank you.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-01-16T00:25:38+00:00

    Upon checking the system model of your computer, it has drivers which are compatible with Windows 10. You mentioned that you've changed the wireless network card of your computer. The new wireless network card of your computer is Intel Centrino Advanced-N 6230. Upon checking Intel's website, the driver for your wireless card is only compatible up to Windows 8.1. The driver of your wireless network card may be the one that is hindering your computer from updating to the latest version of Windows 10. We recommend that you use the built-in or the original wireless network card of your computer to see if you will be able to update.

    Kindly let us know if you're able to update when using the original wireless network device of your computer.

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  2. Anonymous
    2018-01-15T23:52:16+00:00

    Hi AO, 

            Just back on the problem PC and found 2 Help Desk reference, one you have had already the other is 1410284128.

    Every failure is at the same point as near as I can tell, a number have the following

    "First_Boot phase Sysprep  error 0xC1900101 - 0x30018" and other times a more basic message.    

    Still stuck with 1703 but the build number has altered slightly since I last payed any attention.

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  3. Anonymous
    2018-01-15T23:24:26+00:00

    Hi again AO,

             Having followed your instruction religiously and re-downloaded the 1709 Update using the Upgrade Assistant and now 3 plus hours on it has failed at exactly the same point as near as I can tell.

             Only error message was the one related to System Files.  affair number of the processes in the 5th section failed to load or complete.  I do have a record, not quite in the action sequence due to poor record keeping on my part, and a copy of the Command Prompt entries and results where not given as a separate dialog boxes.

    Where do I go from here? Do you have any idea what system files being changed at this 45% in the first boot?

    The only reason I persist instead of a clear reinstall is that if something is unique (ish) in my setup causing the problem then it is likely to occur again and again.

    I note that Blueice H also has a lot of customisation and probably software.

    The rerun of 1703 as a Update was faultless so what is different, same drivers, same setup

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  4. Anonymous
    2018-01-15T18:35:56+00:00

    Hi AO,

         I am preparing to make another attempt at the 1709 Update.

    I find that "Application Identity Service" is not running, is that normal and should I just ignore it? 

         Have run the 4 net stop commands in the order given

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  5. Anonymous
    2018-01-14T23:41:49+00:00

    Hi,

    When you perform an in-place upgrade, it will only replace the system files of Windows 10 and it will upgrade the version. It will not affect your files, programs, and settings. Just to clarify, have you already performed all the steps here? If not, we suggest that you do so because the article contains troubleshooting methods that can usually resolve common Windows Update issues. If the issue persists, you can now perform an in-place upgrade. You can refer to our previous reply to know how to perform an in-place upgrade.

    Keep us posted.

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