Issues Updating from 1703 to 1709

Same problem. It keeps attempting to update and freezes on the logo at reboot. I have to shut the computer down and restart. Endless loop. Same result with the assistant and the media creation tool. All drivers Windows says are up to date. I am annoyed and clueless. I keep paying for new versions of Windows, but they don't get any better.

Kindly update us if you're able to update to version 1709 after installing a new wireless network card which is compatible with Windows 10.

We await for the result.

Hi AO

           Thank you for the information about the wireless card which like other bits and pieces does not have a specific Win 10 Driver and still uses the same old Win8.

Unfortunately the Broadcom Wireless Card became unreliable especially for Bluetooth, hence the change.  I do have another Intel, a N7260 which does have drivers for Win 10, so I will swap the Cards over:  I ignored the N7260 because it has some surface damage and is untested but hope it will work OK once fitted.  If the N7260 does not work then I shall leave the card out and use a Cat5 connection (unless you advise differently).

            My Wacom GP driver is also only Win8 with no later driver than 2015 I believe, I will also uninstall that.

            The Radeon HD 8730M caused problems as early as the Win 8 to 8.1 Update so I will disable that too.

            In some instance the Windows OS installed drivers are not actually those recommended by Dell so I will change those too.  Both the Network Card and the Sound Card drivers are different in reference and date and the Windows ones are slightly newer, a few weeks only but as it is the Dell recommended I will use them.

If it does prove to a driver then I am more than a little amazed that the problem could not be ignored by the setup and reported at the end instead of the lot falling on its face.  With Updates this large being frequently issued I think the error reporting needs to be drastically improved, the more things that are fiddled with at any one time then the more likely things will go wrong, "Murphy's Law" and all that! 

       Thanks for the help and I will try the Update in the next few days, I hope you don't want me to redo all the bits suggested in your earlier post

Upon checking the system model of your computer, it has drivers which are compatible with Windows 10. You mentioned that you've changed the wireless network card of your computer. The new wireless network card of your computer is Intel Centrino Advanced-N 6230. Upon checking Intel's website, the driver for your wireless card is only compatible up to Windows 8.1. The driver of your wireless network card may be the one that is hindering your computer from updating to the latest version of Windows 10. We recommend that you use the built-in or the original wireless network card of your computer to see if you will be able to update.

Kindly let us know if you're able to update when using the original wireless network device of your computer.

Hi AO, 

        Just back on the problem PC and found 2 Help Desk reference, one you have had already the other is 1410284128.

Every failure is at the same point as near as I can tell, a number have the following

"First_Boot phase Sysprep  error 0xC1900101 - 0x30018" and other times a more basic message.    

Still stuck with 1703 but the build number has altered slightly since I last payed any attention.